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Director of Global Operations

Ingersoll-Rand plc, Mooresville, NC, United States


bIngersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Position Objective

The Director of Global Operations provides strategic and hands‑on leadership across multiple Ingersoll Rand sites that manufacture diaphragm, piston, gear, centrifugal, and condensate pumps under the ARO, MP Pumps, Oberdorfer, Ingersoll Rand pumps, and Hartell brands. This role has primary operational responsibility for two key locations: the Mooresville Solution Center in North Carolina and the Ilkeston, UK manufacturing facility. In addition to these primary sites, the director supports other locations through indirect operational leadership, including Charlotte DLC, Tongeren Belgium, Southern Pines NC, Alsip IL, and global sites in Chennai, India; Guilin, China; and Surendranagar, India. The operations leader will also lead a business transformation team focused on ERP enhancements and lean disciplines, sit on the Fluid Transfer Technologies leadership team, and drive large projects with substantial impact on the P&L. Responsibilities

Develop and manage operations leadership team capable of carrying out needed operations strategies while improving employee relations and retention. Assure master production schedule is coordinated with all support departments and integrated with the overall company's transaction/volume expectations. Oversee operations budget & work with Finance Controllers to ensure compliance with organizational expenditure requirements. Set and achieve monthly SQDIP performance targets and use KPIs to evaluate performance. Lead deployment of visual management, A3 problem solving, Standard Work, Kaizen, and 5S. Harmonize operational systems across sites and support implementation of SAP and Oracle. Enhance the overall supply chain of the global business flow. Drive supplier engagements and supplier scorecard improvements. Ensure compliance with regulations. Interpret and administer company policies and/or union contract as they apply to department/area activities. Drive safety and engagement improvements. Ensure operations support growth initiatives. Work across multiple departments to identify and implement optimal solutions for the organization. Exhibit excellent written and verbal communication skills and the ability to lead projects across multiple functional areas. Handle multiple critical projects concurrently and re‑order priorities regularly as business needs fluctuate and change. Experience with quality standards such as ISO 9001. Show excellent management/leadership aptitude. Be an innovative problem‑solver, analytical thinker. Be a motivated self‑starter. Qualifications

Bachelor’s Degree in Business, Engineering, Supply Chain, Operations or related field. 7+ years of manufacturing or operations leadership experience. Strong financial and business acumen. ERP experience (Oracle 11i or SAP). Site leadership experience. Global leadership exposure. Familiarity with industrial equipment design, assembly, maintenance, production, or manufacturing type environment. Experience with project or program management. Experience with low volume/high customization products. Travel: up to 20% Special Accommodation

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