Employee Benefits Specialist
Colonial Life, Colorado Springs, CO, United States
Company Overview
Colonial Life & Accident Insurance Company, a subsidiary of Unum Group, delivers financial protection benefits to workers and their families across the United States. Offering a range of workplace benefit options—including disability, life, accident, dental, cancer, and critical illness insurance—Colonial Life supports over 87,000 businesses and 4 million employees. With innovative enrollment technologies and comprehensive education services, the company enhances benefit enrollment and administration. In 2022, Colonial Life paid over $700 million in benefits, reinforcing its commitment to policyholders during unexpected life events.
Role Description This is a full‑time hybrid role for an Employee Benefits Specialist, based in Colorado Springs, CO with opportunities for partial remote work. The Employee Benefits Specialist will manage and administer employee benefits programs, serve as a key resource for customer service inquiries, and act as a liaison between clients and the organization to ensure customer satisfaction. The role also requires building and maintaining client relationships, providing guidance on insurance products, and delivering exceptional account management services.
Qualifications
Proficiency in Benefits Administration and Employee Benefits expertise
Strong understanding of insurance products and regulations
Exceptional Customer Service and Account Management skills
Strong problem‑solving, organizational, and time‑management skills
Ability to communicate effectively and build lasting relationships
Proficiency in relevant software tools and systems
Bachelor’s degree in Business, Human Resources, or a related field preferred
Experience in a client‑facing role within the insurance or benefits industry is a plus
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Role Description This is a full‑time hybrid role for an Employee Benefits Specialist, based in Colorado Springs, CO with opportunities for partial remote work. The Employee Benefits Specialist will manage and administer employee benefits programs, serve as a key resource for customer service inquiries, and act as a liaison between clients and the organization to ensure customer satisfaction. The role also requires building and maintaining client relationships, providing guidance on insurance products, and delivering exceptional account management services.
Qualifications
Proficiency in Benefits Administration and Employee Benefits expertise
Strong understanding of insurance products and regulations
Exceptional Customer Service and Account Management skills
Strong problem‑solving, organizational, and time‑management skills
Ability to communicate effectively and build lasting relationships
Proficiency in relevant software tools and systems
Bachelor’s degree in Business, Human Resources, or a related field preferred
Experience in a client‑facing role within the insurance or benefits industry is a plus
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