Lead Product Owner, Digital Solutions
Humana Inc, Augusta, ME, United States
Lead Product Owner – Digital Solutions
The Lead Product Owner – Digital Solutions is a senior product leader responsible for defining and driving the strategy, roadmap, and delivery of a portfolio of digital health solutions. This role spans the full product lifecycle—from vision and discovery through launch, optimization, and scale—and operates with a high degree of autonomy.
Key Responsibilities
Own and lead a portfolio of digital health solutions (e.g., EMR enhancements, operational workflow tools, patient engagement platforms, analytics and decision support capabilities) aligned to strategy.
Define and drive product strategy, roadmaps, and enterprise‑level prioritization, making key decisions on value trade‑offs and release sequencing across multiple product teams.
Partner with clinical operations, compliance, engineering, data, and design to deliver scalable, user‑centered registration solutions and oversee development of epics, requirements, and complex user stories.
Establish and monitor KPIs, ensure regulatory alignment (HIPAA, CMS, identity standards), and lead continuous optimization of digital registration performance post‑launch.
Provide leadership and representation, including mentoring Product Owners, shaping team culture, and participating in senior leadership forums and cross‑enterprise initiatives.
Required Qualifications
Bachelor’s degree in a relevant field (e.g., Product Management, Health Informatics, Business), including experience leading enterprise‑scale digital products.
7+ years of product management (or related) experience, including 3+ years in a senior or lead role, ideally in digital health or virtual care.
Proven ability to define and deliver product roadmaps using Agile methodologies, including backlog management, sprint planning, and leading agile ceremonies.
Strong understanding of value‑based care models, clinical workflows, and healthcare regulations.
Demonstrated success using data, user research, and clinical insights to guide product decisions, improve outcomes, and track key KPIs (e.g., roadmap delivery, feature adoption, NPS, care gap closure).
Excellent collaboration skills with clinicians, engineers, designers, and business stakeholders, and strong communication abilities to influence senior leadership and non‑technical audiences.
Willingness to travel up to 25% within the U.S. to support product initiatives and stakeholder engagement.
Remote role; must be available to work normal business hours in Eastern Standard Time (EST).
Preferred Qualifications
Master’s degree in business administration, Health Informatics, Public Health, or a related field.
Experience in senior‑focused or Medicare Advantage care models, especially within virtual or hybrid care delivery systems.
Certification in Agile or Product Management, such as Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager, or Pragmatic Institute certification.
Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole‑person well‑being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short‑term and long‑term disability, life insurance and many other opportunities.
Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources
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Key Responsibilities
Own and lead a portfolio of digital health solutions (e.g., EMR enhancements, operational workflow tools, patient engagement platforms, analytics and decision support capabilities) aligned to strategy.
Define and drive product strategy, roadmaps, and enterprise‑level prioritization, making key decisions on value trade‑offs and release sequencing across multiple product teams.
Partner with clinical operations, compliance, engineering, data, and design to deliver scalable, user‑centered registration solutions and oversee development of epics, requirements, and complex user stories.
Establish and monitor KPIs, ensure regulatory alignment (HIPAA, CMS, identity standards), and lead continuous optimization of digital registration performance post‑launch.
Provide leadership and representation, including mentoring Product Owners, shaping team culture, and participating in senior leadership forums and cross‑enterprise initiatives.
Required Qualifications
Bachelor’s degree in a relevant field (e.g., Product Management, Health Informatics, Business), including experience leading enterprise‑scale digital products.
7+ years of product management (or related) experience, including 3+ years in a senior or lead role, ideally in digital health or virtual care.
Proven ability to define and deliver product roadmaps using Agile methodologies, including backlog management, sprint planning, and leading agile ceremonies.
Strong understanding of value‑based care models, clinical workflows, and healthcare regulations.
Demonstrated success using data, user research, and clinical insights to guide product decisions, improve outcomes, and track key KPIs (e.g., roadmap delivery, feature adoption, NPS, care gap closure).
Excellent collaboration skills with clinicians, engineers, designers, and business stakeholders, and strong communication abilities to influence senior leadership and non‑technical audiences.
Willingness to travel up to 25% within the U.S. to support product initiatives and stakeholder engagement.
Remote role; must be available to work normal business hours in Eastern Standard Time (EST).
Preferred Qualifications
Master’s degree in business administration, Health Informatics, Public Health, or a related field.
Experience in senior‑focused or Medicare Advantage care models, especially within virtual or hybrid care delivery systems.
Certification in Agile or Product Management, such as Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager, or Pragmatic Institute certification.
Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole‑person well‑being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short‑term and long‑term disability, life insurance and many other opportunities.
Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources
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