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Customer Relations Representative – State Farm Agent Team Member

State Farm Agent, Chicago, IL, United States


Responsive recruiter. Replies within 24 hours.

Benefits

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

About Our Agency Our agency opened in 2000 and has built a reputation for exceptional service and long-term relationships with our customers. With a small, dedicated team of two, we pride ourselves on collaboration, reliability, and mutual respect.

We offer great benefits including a Simple IRA, health coverage, licensing reimbursement, and flexibility when needed. Team members also enjoy random outings, bonus opportunities, and travel incentives to celebrate success.

Our office culture is relationship-driven, supportive, and open to new ideas. We’re looking for a reliable, goal-oriented team player who enjoys working collaboratively, values creativity, and is eager to help customers with care and professionalism.

Role Description As a Customer Relations Representative – State Farm Agent Team Member with Hemina Patel – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

Manage customer inquiries and resolve issues.

Maintain customer records and update information as needed.

Assist with customer retention strategies.

Coordinate with other departments to ensure customer satisfaction.

Qualifications

Communication and problem-solving skills.

Experience in customer service preferred.

Ability to handle high-stress situations calmly.

Compensation: $40,000.00 – $60,000.00 per year

Are You Driven & Ambitious? We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you’re willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Hemina Patel – State Farm Agent!

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

If you want a career, not a job, then we encourage you to apply.

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