Channel Partner Manager
Phonely, Inc., San Francisco, CA, United States
At some point in the future, every business will answer their phone with voice AI. We are building the platform that makes it possible. Phonely builds conversational voice AI agents for high-volume phone workflows. Our customers use us to qualify leads, book appointments, route calls, and resolve real customer conversations in production. We're growing fast and believe partnerships will be a major growth lever.
About the Role We're hiring a Channel Partner Manager to build and manage Phonely's partner ecosystem from scratch. This person will identify, recruit, and enable partners, whether they're technology companies, resellers, agencies, consultancies, or system integrators, who can bring Phonely to their customers. This is a 0-to-1 role. There's no existing partner program or playbook. You'll define the strategy, build the relationships, create the enablement materials, and own the revenue that comes through the channel. If you've built a partner program before and want to do it again at a company with real product-market fit and momentum, this is your shot. You'll work cross-functionally with sales, CS, marketing, and engineering, and report directly to leadership.
What You'll Do
Define and execute Phonely's channel partner strategy from the ground up
Identify, recruit, and onboard strategic partners (resellers, tech partners, consultancies, agencies, SIs)
Build and maintain strong relationships with partner stakeholders at all levels
Create partner enablement materials: training, sales collateral, demo environments, co-marketing content
Develop joint go-to-market plans with key partners
Track and manage partner pipeline, deal registration, and revenue attribution
Negotiate partnership agreements and commercial terms
Represent Phonely at partner events, conferences, and industry gatherings
Collaborate with sales to support partner-sourced and partner-influenced deals
Report on channel performance and iterate on strategy based on results
What You'll Bring
4+ years in channel sales, partner management, or business development
Experience building or significantly growing a partner program
Strong relationship‑building skills, you're the person partners want to work with
Strategic thinker who can also execute on day‑to‑day partner operations
Comfortable with technical products and able to enable non‑technical partners
Organized, self‑directed, and comfortable with ambiguity
Excellent written and verbal communication
Nice to Have
Existing relationships with telecom, contact center, or SaaS channel partners
Experience in voice AI, UCaaS, CCaaS, or related technology categories
Background at a company with a channel‑led or channel‑assisted GTM model
Familiarity with partner ecosystems at Twilio, Five9, Genesys, Salesforce, or HubSpot
Why Join Phonely We are a team of ex‑athletes, founders, and builders with low egos and high standards. We take the work seriously without taking ourselves too seriously. On‑site in San Francisco (remote considered for the right candidate), meals covered, quarterly offsites to interesting places (Rocky Mountains, Costa Rica, Indonesia), and meaningful equity in a company that is growing fast. You will work directly with the founders and have real ownership over how partnerships get built at Phonely.
Interview Process
15‑min intro call to evaluate fit
Deep dive on partnership experience with a team member
Strategy exercise: present your 90‑day plan for building Phonely's partner program
Final conversation with leadership
#J-18808-Ljbffr
About the Role We're hiring a Channel Partner Manager to build and manage Phonely's partner ecosystem from scratch. This person will identify, recruit, and enable partners, whether they're technology companies, resellers, agencies, consultancies, or system integrators, who can bring Phonely to their customers. This is a 0-to-1 role. There's no existing partner program or playbook. You'll define the strategy, build the relationships, create the enablement materials, and own the revenue that comes through the channel. If you've built a partner program before and want to do it again at a company with real product-market fit and momentum, this is your shot. You'll work cross-functionally with sales, CS, marketing, and engineering, and report directly to leadership.
What You'll Do
Define and execute Phonely's channel partner strategy from the ground up
Identify, recruit, and onboard strategic partners (resellers, tech partners, consultancies, agencies, SIs)
Build and maintain strong relationships with partner stakeholders at all levels
Create partner enablement materials: training, sales collateral, demo environments, co-marketing content
Develop joint go-to-market plans with key partners
Track and manage partner pipeline, deal registration, and revenue attribution
Negotiate partnership agreements and commercial terms
Represent Phonely at partner events, conferences, and industry gatherings
Collaborate with sales to support partner-sourced and partner-influenced deals
Report on channel performance and iterate on strategy based on results
What You'll Bring
4+ years in channel sales, partner management, or business development
Experience building or significantly growing a partner program
Strong relationship‑building skills, you're the person partners want to work with
Strategic thinker who can also execute on day‑to‑day partner operations
Comfortable with technical products and able to enable non‑technical partners
Organized, self‑directed, and comfortable with ambiguity
Excellent written and verbal communication
Nice to Have
Existing relationships with telecom, contact center, or SaaS channel partners
Experience in voice AI, UCaaS, CCaaS, or related technology categories
Background at a company with a channel‑led or channel‑assisted GTM model
Familiarity with partner ecosystems at Twilio, Five9, Genesys, Salesforce, or HubSpot
Why Join Phonely We are a team of ex‑athletes, founders, and builders with low egos and high standards. We take the work seriously without taking ourselves too seriously. On‑site in San Francisco (remote considered for the right candidate), meals covered, quarterly offsites to interesting places (Rocky Mountains, Costa Rica, Indonesia), and meaningful equity in a company that is growing fast. You will work directly with the founders and have real ownership over how partnerships get built at Phonely.
Interview Process
15‑min intro call to evaluate fit
Deep dive on partnership experience with a team member
Strategy exercise: present your 90‑day plan for building Phonely's partner program
Final conversation with leadership
#J-18808-Ljbffr