Housing Compliance Specialist
CGI, Memphis, TN, United States
Position Description: CGI Federal's Housing Compliance team that partners with a local public housing authority and the U.S. Department of Housing and Urban Development (HUD) to assist in the provision of affordable housing has an opening for a Housing Compliance Specialist in Memphis, TN. (Hybrid role). The Housing Compliance Specialist is responsible for the timely and accurate completion of specified core tasks for a portfolio of multi‑family housing contracts subsidized under HUD's Project Based Section 8 Housing program. Directly performs specified core tasks as part of a contract administration case management team. The Specialist works closely with property owners to ensure compliance pursuant to HUD policy and maintains accurate and complete customer files, logs, and schedules. This is an opportunity to join an energetic team with a collaborative management group and work with affordable housing owners and management companies within an assigned portfolio of properties. New team members receive in‑depth training to prepare them for their role. Additional training and professional development opportunities are also available, both for the affordable housing industry and general business skills.
Future duties and responsibilities
Ensure 100% of onsite property reviews are properly scheduled and performed in compliance with contractual and client requirements.
Effectively compile and write Management and Occupancy Review (MOR) reports detailing specific findings, criteria, and corrective actions in the monitoring of project compliance in the following areas:
Marketing and Tenant Selection
Leasing and Occupancy
Rent Determination and Subsidy Request
Management of Maintenance Program
Response to Safety Concerns
Management of Tenant Relations
Review of Fair Housing/EEOC policies and procedures
Timely and accurate follow‑up to ensure adequate responses to close the MOR report.
Establish and maintain good relations with owners, residents, and their representatives, neighborhood groups and local governments.
Respond fully and promptly to inquiries and dispatches from Contract Specialists, Quality Assurance personnel, Finance and Reporting personnel, and Customer Contact personnel.
Maintain complete and detailed files and provide the Team Leader and/or Manager with data and records requested in a timely manner.
Successfully complete all required training programs within prescribed period.
Participate in ensuring a fully functional contract administration case management system to meet 100% of the deadlines required and avoid contractual penalties.
Required Qualifications To Be Successful In This Role
Bachelor's degree is required OR must have significant relevant experience in lieu of a bachelor's degree to be considered.
3–5 years of experience performing tasks in a compliance/regulatory environment.
Proficiency with Microsoft Office, particularly Excel and Word.
Demonstrated strong organizational and time‑management skills.
Strong written and oral communication skills.
Proven ability to accurately and timely complete tasks within the established timelines and quality standards.
Proven ability to understand, interpret, and apply written policies and procedures effectively.
Strong customer service skills.
Capacity to learn from past experiences and apply them to future circumstances.
Ability to multi‑task, be self‑motivated, and take proactive initiative.
Desired qualifications
on‑essential skills
3–5 years of experience in a compliance/regulatory environment.
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors, not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit‑based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $29,100.00 – $63,900.00.
Benefits
Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation, holidays, and sick time
Paid parental leave
Learning opportunities and tuition assistance
Wellness and Well‑being programs
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of U.S. government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
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Future duties and responsibilities
Ensure 100% of onsite property reviews are properly scheduled and performed in compliance with contractual and client requirements.
Effectively compile and write Management and Occupancy Review (MOR) reports detailing specific findings, criteria, and corrective actions in the monitoring of project compliance in the following areas:
Marketing and Tenant Selection
Leasing and Occupancy
Rent Determination and Subsidy Request
Management of Maintenance Program
Response to Safety Concerns
Management of Tenant Relations
Review of Fair Housing/EEOC policies and procedures
Timely and accurate follow‑up to ensure adequate responses to close the MOR report.
Establish and maintain good relations with owners, residents, and their representatives, neighborhood groups and local governments.
Respond fully and promptly to inquiries and dispatches from Contract Specialists, Quality Assurance personnel, Finance and Reporting personnel, and Customer Contact personnel.
Maintain complete and detailed files and provide the Team Leader and/or Manager with data and records requested in a timely manner.
Successfully complete all required training programs within prescribed period.
Participate in ensuring a fully functional contract administration case management system to meet 100% of the deadlines required and avoid contractual penalties.
Required Qualifications To Be Successful In This Role
Bachelor's degree is required OR must have significant relevant experience in lieu of a bachelor's degree to be considered.
3–5 years of experience performing tasks in a compliance/regulatory environment.
Proficiency with Microsoft Office, particularly Excel and Word.
Demonstrated strong organizational and time‑management skills.
Strong written and oral communication skills.
Proven ability to accurately and timely complete tasks within the established timelines and quality standards.
Proven ability to understand, interpret, and apply written policies and procedures effectively.
Strong customer service skills.
Capacity to learn from past experiences and apply them to future circumstances.
Ability to multi‑task, be self‑motivated, and take proactive initiative.
Desired qualifications
on‑essential skills
3–5 years of experience in a compliance/regulatory environment.
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors, not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit‑based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $29,100.00 – $63,900.00.
Benefits
Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation, holidays, and sick time
Paid parental leave
Learning opportunities and tuition assistance
Wellness and Well‑being programs
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of U.S. government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
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