Sales & Marketing Representative (LTC & Behavioral Health)
Guardian Pharmacy, West Valley City, UT, United States
Sales & Marketing Representative (Long-Term Care & Behavioral Health)
Location: Guardian Pharmacy of Utah, 3489 2100 South, West Valley City, UT 84119
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Salary: $73,000 – $78,000 annually + $10,000 annual bonus
Position Overview We are seeking an experienced and driven Sales & Marketing Representative with a strong background in Long-Term Care (LTC) and Behavioral Health. As a key member of the local management team, you will assist in achievement of budget through sales to new clients, increasing sales to existing clients. Work with President, Director, Sales & Marketing and Director, Finance & Admin to evaluate potential profitability of any new business prior to proposal. Responsible for building a positive working relationship with all clients by resolving issues/problems, advising clients on regulatory issues, and training client staff as needed.
Attributes Required
Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
Leadership – ability to lead project teams to deadlines, while maintaining strong team orientation
Relational – ability to build relationships with business unit management and become “trusted advisor”
Strategy and Planning – ability to think ahead, plan and manage time efficiently
Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
Team Oriented – ability to work effectively and collaboratively with all team members
Essential Job Functions
Call and visit current customers to enhance and facilitate positive working relationships between customers and the pharmacy
Market pharmacy as preferred provider of pharmacy services to existing customer base to increase penetration of services and patients served
Act as liaison with pharmacy operations to maintain high level of service level to customers, following all service related issues through to resolution.
Maintain customer relationships and perform as an “expert” advisor to facilitate problem-solving with the goal of 100% customer retention
Ensure initial servicing of new customer residents is smooth and error free by acting as liaison/quality assurance point person upon startup of service
Responsible for the training of new facility staff during start up
Assist in data collection of new facility start-ups to ensure smooth and error free start up
Provide consulting services to customers to assist in compliance
Provide in-service training to customer staff as needed
Participate in marketing efforts to potential customers
Actively participate in local association meetings related to assisted living/long term care facilities
Required to work in pharmacy operations on an as needed basis, providing assistance in the areas of medical records and order entry
Other essential functions and duties may be assigned as needed
Education And/or Certifications
High School Diploma or GED required; Bachelor’s degree preferred
Valid driver’s license and clean driving record
Nursing/healthcare background preferred
Pharmacy Technician license/certification/registration (per state requirement) preferred; National Certification preferred (PTCB)
Experience in sales and/or account management preferred
Skills And Qualifications
Excellent customer relations skills and ability to build strong customer relationships
Ability to work independently and deliver to deadlines
Ability to solve problems with minimal direction
Great attention to detail and accuracy
Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
Quality minded; motivated to seek out errors and inquire when something appears inaccurate
Salesforce or similar CRM experience a plus
Knowledge of LTC or pharmacy industry
Work Environment
Requires up to 75% travel, by air and ground
Ability to work flexible hours
What We Offer Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, “Treat others as you would like to be treated.”
Compensation & Financial
Competitive pay
401(k) with company match
Family, Health & Insurance Benefits (Full‑Time employees working 30+ hours/week only)
Medical, Dental and Vision
Health Savings Accounts and Flexible Spending Accounts
Company‑paid Basic Life and Accidental Death & Dismemberment
Company‑paid Long‑Term Disability and optional Short‑Term Disability
Voluntary Employee and Dependent Life, Accident and Critical Illness
Dependent Care Flexible Spending Accounts
Wellbeing
Employee Assistance Program (EAP)
Guardian Angels (Employee assistance fund)
Time Off
Paid holidays and sick days
Generous vacation benefits based on years of service
The Guardian Difference Our clients require pharmacy services that aren’t “cookie‑cutter.” That’s why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients’ needs. Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location. Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever‑changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today’s dynamic business environment. At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce.
Join us to discover what your best work truly looks like. #J-18808-Ljbffr
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Salary: $73,000 – $78,000 annually + $10,000 annual bonus
Position Overview We are seeking an experienced and driven Sales & Marketing Representative with a strong background in Long-Term Care (LTC) and Behavioral Health. As a key member of the local management team, you will assist in achievement of budget through sales to new clients, increasing sales to existing clients. Work with President, Director, Sales & Marketing and Director, Finance & Admin to evaluate potential profitability of any new business prior to proposal. Responsible for building a positive working relationship with all clients by resolving issues/problems, advising clients on regulatory issues, and training client staff as needed.
Attributes Required
Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
Leadership – ability to lead project teams to deadlines, while maintaining strong team orientation
Relational – ability to build relationships with business unit management and become “trusted advisor”
Strategy and Planning – ability to think ahead, plan and manage time efficiently
Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
Team Oriented – ability to work effectively and collaboratively with all team members
Essential Job Functions
Call and visit current customers to enhance and facilitate positive working relationships between customers and the pharmacy
Market pharmacy as preferred provider of pharmacy services to existing customer base to increase penetration of services and patients served
Act as liaison with pharmacy operations to maintain high level of service level to customers, following all service related issues through to resolution.
Maintain customer relationships and perform as an “expert” advisor to facilitate problem-solving with the goal of 100% customer retention
Ensure initial servicing of new customer residents is smooth and error free by acting as liaison/quality assurance point person upon startup of service
Responsible for the training of new facility staff during start up
Assist in data collection of new facility start-ups to ensure smooth and error free start up
Provide consulting services to customers to assist in compliance
Provide in-service training to customer staff as needed
Participate in marketing efforts to potential customers
Actively participate in local association meetings related to assisted living/long term care facilities
Required to work in pharmacy operations on an as needed basis, providing assistance in the areas of medical records and order entry
Other essential functions and duties may be assigned as needed
Education And/or Certifications
High School Diploma or GED required; Bachelor’s degree preferred
Valid driver’s license and clean driving record
Nursing/healthcare background preferred
Pharmacy Technician license/certification/registration (per state requirement) preferred; National Certification preferred (PTCB)
Experience in sales and/or account management preferred
Skills And Qualifications
Excellent customer relations skills and ability to build strong customer relationships
Ability to work independently and deliver to deadlines
Ability to solve problems with minimal direction
Great attention to detail and accuracy
Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
Quality minded; motivated to seek out errors and inquire when something appears inaccurate
Salesforce or similar CRM experience a plus
Knowledge of LTC or pharmacy industry
Work Environment
Requires up to 75% travel, by air and ground
Ability to work flexible hours
What We Offer Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, “Treat others as you would like to be treated.”
Compensation & Financial
Competitive pay
401(k) with company match
Family, Health & Insurance Benefits (Full‑Time employees working 30+ hours/week only)
Medical, Dental and Vision
Health Savings Accounts and Flexible Spending Accounts
Company‑paid Basic Life and Accidental Death & Dismemberment
Company‑paid Long‑Term Disability and optional Short‑Term Disability
Voluntary Employee and Dependent Life, Accident and Critical Illness
Dependent Care Flexible Spending Accounts
Wellbeing
Employee Assistance Program (EAP)
Guardian Angels (Employee assistance fund)
Time Off
Paid holidays and sick days
Generous vacation benefits based on years of service
The Guardian Difference Our clients require pharmacy services that aren’t “cookie‑cutter.” That’s why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients’ needs. Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location. Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever‑changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today’s dynamic business environment. At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce.
Join us to discover what your best work truly looks like. #J-18808-Ljbffr