
Livestream Operational Manager
GreenPeople Supplements, Chino, CA, United States
We are looking for a dynamic and detail-oriented Live Stream Operations Manager to oversee the day-to-day execution and growth of our live commerce channels. You will ensure high-quality, engaging broadcasts across TikTok Shop, Instagram Live, and YouTube, while driving operational efficiency, performance metrics, and strategic scaling of livestream sales.
Plan, schedule, and coordinate livestreams—ensuring all hosts, products, and campaigns are aligned with goals and timelines.
Manage technical operations, including OBS, TikTok Live Studio, cameras, lighting, and audio equipment setup and troubleshooting.
Maintain inventory readiness for featured products; coordinate pre- and post-show logistics with warehouse and fulfillment teams.
Monitor real-time metrics during live streams (viewership, engagement, conversion); optimize tactics such as CTAs, bundles, and limited-time offers.
Conduct post-stream reviews; compile detailed performance reports and use insights to refine future episodes.
Work closely with hosts, marketing, and product teams to align content strategy, promotions, and brand messaging.
Train and oversee production crew or freelancers—camera operators, editors, moderators—to maintain professional broadcast standards.
Implement process improvements—checklists, run sheets, backup plans—to minimize downtime and technical errors.
Stay updated on livestream commerce trends, platform features, and compliance standards relevant to nutrition claims.
Requirements
1+ years of experience in live video production, live commerce, or digital event operations—preferably in eCommerce, CPG, or health sectors.
Proficient in streaming software (OBS, Streamlabs, TikTok Live Studio), hardware setup, and troubleshooting in a fast-paced environment.
Strong organizational skills, with the ability to manage multiple live shows and go-live checklists simultaneously.
Excellent communication and collaboration skills across cross-functional teams.
Data-driven mindset with experience analyzing live metrics (views, watch time, conversion) to optimize performance.
Nice-to-Haves
Background in video production, media studies, or related field.
Familiarity with multi-camera setups and live editing tools.
Previous experience in health, wellness, or supplement content.
Experience managing remote moderators and community engagement during live events.
Passion for livestream commerce platforms—especially TikTok Shop, Instagram Shop, or Amazon Live.
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Plan, schedule, and coordinate livestreams—ensuring all hosts, products, and campaigns are aligned with goals and timelines.
Manage technical operations, including OBS, TikTok Live Studio, cameras, lighting, and audio equipment setup and troubleshooting.
Maintain inventory readiness for featured products; coordinate pre- and post-show logistics with warehouse and fulfillment teams.
Monitor real-time metrics during live streams (viewership, engagement, conversion); optimize tactics such as CTAs, bundles, and limited-time offers.
Conduct post-stream reviews; compile detailed performance reports and use insights to refine future episodes.
Work closely with hosts, marketing, and product teams to align content strategy, promotions, and brand messaging.
Train and oversee production crew or freelancers—camera operators, editors, moderators—to maintain professional broadcast standards.
Implement process improvements—checklists, run sheets, backup plans—to minimize downtime and technical errors.
Stay updated on livestream commerce trends, platform features, and compliance standards relevant to nutrition claims.
Requirements
1+ years of experience in live video production, live commerce, or digital event operations—preferably in eCommerce, CPG, or health sectors.
Proficient in streaming software (OBS, Streamlabs, TikTok Live Studio), hardware setup, and troubleshooting in a fast-paced environment.
Strong organizational skills, with the ability to manage multiple live shows and go-live checklists simultaneously.
Excellent communication and collaboration skills across cross-functional teams.
Data-driven mindset with experience analyzing live metrics (views, watch time, conversion) to optimize performance.
Nice-to-Haves
Background in video production, media studies, or related field.
Familiarity with multi-camera setups and live editing tools.
Previous experience in health, wellness, or supplement content.
Experience managing remote moderators and community engagement during live events.
Passion for livestream commerce platforms—especially TikTok Shop, Instagram Shop, or Amazon Live.
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