Order Management & Customer Experience Specialist

A food and beverage company in Westwood, MA is seeking a Customer Service Representative who will ensure a high-quality customer experience from order placement through delivery. The role involves managing order processes, ensuring accuracy, and communicating proactively with customers. Ideal candidates will have experience in customer operations, strong communication skills, and proficiency in order management systems like NetSuite. This position offers the opportunity to work collaboratively across different functions to enhance customer satisfaction. #J-18808-Ljbffr