Customer Relations Representative - State Farm Agent Team Member
Nanettemiller, Phoenix, AZ, United States
Customer Relations Representative - State Farm Agent Team Member
Full Time in Fully Remote - US 401(k) Bonus based on performance Health insurance Opportunity for advancement Paid time off ROLE DESCRIPTION
As a Customer Relations Representative - State Farm Agent Team Member with Nanette Mcclelland‑Miller - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. RESPONSIBILITIES
Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS
Must have prior State Farm experience. Must be currently licensed (Property/Casualty and Life/Health). Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Remote Position Must be willing to work in Arizona time. Compensation $55,000.00 - $75,000.00 per year State Farm agents are independent contractors who hire their own employees. State Farm agents'employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Full Time in Fully Remote - US 401(k) Bonus based on performance Health insurance Opportunity for advancement Paid time off ROLE DESCRIPTION
As a Customer Relations Representative - State Farm Agent Team Member with Nanette Mcclelland‑Miller - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. RESPONSIBILITIES
Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS
Must have prior State Farm experience. Must be currently licensed (Property/Casualty and Life/Health). Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Remote Position Must be willing to work in Arizona time. Compensation $55,000.00 - $75,000.00 per year State Farm agents are independent contractors who hire their own employees. State Farm agents'employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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