Director, Benefits

The Director, Benefits will develop and implement strategic goals for the oversight and management of the organization's benefit and retirement plans, programs, and policies. This includes health insurance coverage, 401(k) plans, paid time off, leave of absence, life insurance, disability protection, employee wellbeing programs, Supplemental Executive Retirement Plan (SERP), employee recognition, and discounted voluntary benefits. This role requires conducting research and analysis to align benefit programs with organizational objectives and recommending operational plans that reduce costs while improving program delivery. The Director will also manage general benefits administration, including Open Enrollment.

Scope of Responsibilities

Strategic Direction

• Lead the design and delivery of benefits programs, ensuring alignment with business goals, market practices, and employee need
• sDirect the strategy and administration of employee benefits, recognition, and retirement program
• sEnsure strategic alignment of benefits with organizational goals and compliance with legal requirement
• sMonitor industry and regulatory trends; provide insights and recommendations to inform benefit reviews and renewals; use data and insights to shape strategy, evaluate vendor
• sAct as a fiduciary leader, in partnership with the Benefits and Retirement Committe

Program Management

• ntOversee and manage health insurance, 401(k), paid time off, SERP, and disability progra
• msConduct research and analysis of benefit programs, monitoring vendor performance and auditing practic
• esServe as the escalation point for vendor issues, manage RFPs, and negotiate contrac
• tsManage and work with broker and vendor partne

Cost Management

• entIdentify opportunities for cost reduction and program delivery improvem
• entMonitor costs and utilization, recommend cost containment strategies, and engage with Finance to ensure accurate accounting, accruals, and fund

Communication and Administration

• tionCommunicate all benefit related information to employees and prepare regular and ad hoc reports for stakehol
• dersCollaborate with HR Communications to enhance communication strate

Compliance and Governance

• nanceDirect the preparation of filings to meet governmental rules and regula
• tionsEnsure programs comply with ERISA, ACA, HIPAA, COBRA, FMLA, and other pertinent regulations, and oversee internal audit require

Team Leadership and Development

• opmentCoach and develop a high performing benefits team focused on continuous improvement and employee expe
• rienceEngage in training and development opportunities to enhance expertise in benefits design and an

Project Management

• agementLead annual benefits renewals, Open Enrollment, and employee communi
• cationsServe as the escalation point for vendor issues, manage RFPs, and negotiate co

Analytics and Insights

• InsightsUse analytics to provide insights on utilization, cost trends, and employee feedback to inform strategy and decisio
• n makingPrepare reports and presentations for leadership and committees on benefit budgets, forecasts, and trend

Additional Responsibilities

• bilities:Partner with IT, HRIS, Payroll, and external vendors to optimize systems and ensure data
• integrityAdvance a holistic wellbeing strategy that encompasses mental, physical, and financi
• al healthLeverage HR technology, particularly Workday, to drive automation and optimize
• workflowsSupport system testing, upgrades, and troubleshooting to ensure stability and c
• omplianceEnsure data accuracy and improve employee experience through system enhancements and digi
• uirements:Ability to work in the office at 100 Church Street three days per week (Tuesday, Wednesday,
• Thursday)Bachelor’s degree from an accredited institution in Human Resources, Finance, or a rel
• ated fieldExcellent interpersonal and communication skills, with the ability to convey complex subject matter clearly and pe
• rsuasivelyAbility to work collaboratively across departments and build relationships at multiple organizatio
• nal levelsDemonstrated strategic, analytical, and detail-orient
• ed mindsetCertified Employee Benefits Specialist (CEBS) designation is

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