Franchise Business Consultant

Franchise Business Consultant

CA Corporate - Costa Mesa, CA 92627

Overview

Salary Range $33.00 - $37.00 Hourly

Position Type Full Time

Category Restaurant - Food Service

Description

The Franchise Business Consultant is responsible for leading both company and franchise new store openings (NSO's) throughout the country. When not involved with NSO's, the Franchise Business Consultant will assist in supporting operations including but not limited to company roll outs, Certified Training Manager development, and quarterly Operations Audits. The Franchise Business Consultant (FBC) serves as the bridge between Nekter Juice Bar and our franchise community. The FBC provides leadership, influence, and expertise to create partnerships with each franchisee. The FBC will provide advice, counsel, coaching, and assistance to the franchise owners to impact sales, profits, and operating standards. The FBC will leverage relationships to ensure achievement of the short and long-term goals of the Company.

Responsibilities

Leads training for New Store Openings including pre-opening set-up and training, and post opening support plans

Performs site-checks for the Real Estate team as needed

Partner with the franchisee to assist with developing business plans to maximize improvement (operations, marketing, training, human resources, etc)

Collect and maintain an active working knowledge of the key business metrics for their assigned franchisees portfolio of restaurants and use these metrics to analyze issues and opportunities for each restaurant and the franchisee's business as a whole.

Ensure franchisee compliance with all Standard Operating Procedures, Operations Audit Reports and Mystery Shops and develop corrective action plans where appropriate

Provides leadership by generating excitement, enthusiasm, a positive mental attitude and commitment to company objectives

Assists the Training and Development and Franchise Operations teams in creating new tools and materials as needed

Fully understand the purpose and benefits of new programs and decisions in order to effectively influence franchisees and obtain requisite buy-in; provide feedback when programs or communication are inadequate

Actively share and assist franchisees in adopting best practices.

Takes a collaborative team approach towards aiding each department in Nkter initiatives

Must be resourceful, proactive, detail-oriented and able to thrive in a fast-paced environment while staying consistent with company standards, franchise standards, and regional and/or company level goals

Professionally represents the Nkter brand and its core values to Company and Franchise partners

Must be able to stay positive and upbeat in a fluid, ever changing environment.

Qualifications

Minimum of 5 years in a field operations-oriented leadership role within the food service industry or comparable multi-unit retail industry

ServSafe or similarly approved training or any other state required compliance training, if applicable

Proven ability to deliver results, effectively influencing decisions through strong negotiation skills

Demonstrated ability and experience to consult with and influence business owners. Advanced knowledge of consultative approaches and experience guiding leaders to make better business decisions

Ability to plan and set priorities to achieve business objectives

Strong business acumen skills (basic financial skills, use of competitive data, etc)

Ability to communicate and present effectively to various audiences

Excellent time management and organizational skills

Basic Microsoft Office Suite

Ability to travel up to 90% of the time at peak business

Nekter Juice Bar is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.