Marketing & Sales Coordinator

DISCLOSURES
The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made.

ABOUT THE COMPANY
Enterprise Management Solutions, LLC. is a full-spectrum consulting and management firm specializing in back-office operations, financial infrastructure, and executive oversight for health and human services organizations. We provide strategic support to affiliated companies through contractual partnerships, optimizing operations and maintaining compliance across multiple industries including behavioral health, primary care, real estate, supportive housing, and food service. Our goal is to relieve mission-driven companies of administrative burden by overseeing financial and operational systems that allow leadership teams to focus on quality care and innovation.

POSITION TITLE
Marketing & Sales Coordinator

ALTERNATE TITLES
Marketing and Sales Specialist, Brand Coordinator, Business Development Coordinator, Sales Support Coordinator, Marketing and Promotions Coordinator, Product Marketing Coordinator and Sales and Client Relations Coordinator

COMPANY
Enterprise Management Solutions, LLC (in support of all customer companies under contract)

DIVISION
Marketing and Sales

DEPARTMENT
Marketing and Sales

UNIT
n/a

BENEFITS PACKAGE
Paid time off; health, dental, and vision insurance reimbursement; professional development support.

WORK SCHEDULE
Monday, Wednesday and Friday, 8:00 AM – 5:00 PM / Work hours aligned with U.S. Eastern Time

ACCOUNTABLE TO
Chief Marketing & Sales Officer

ACCOUNTABLE FOR
The objective of this role is to support campaign execution, maintain pipeline organization, assist with outreach efforts, and ensure consistent follow-through across marketing and sales initiatives.

PERFORMANCE WILL BE MEASURED BY

Campaign execution consistency

Lead follow-up and engagement tracking

CRM accuracy and organization

Task completion and responsiveness

Support of outreach and engagement initiatives

SUMMARY OF POSITION RESPONSIBILITIES
The Marketing & Sales Coordinator will support execution across multiple EMS-managed entities while also assisting in maintaining structure and accountability across the sales team. This role will help ensure follow-through on initiatives, support communication, and provide visibility into ongoing activities, while also supporting onsite coordination and business development efforts.

SCHEDULED DUTIES AND RESPONSIBILITIES
The Coordinator will:

Support execution of marketing campaigns, including email outreach and lead generation

Assist with CRM management (GoHighLevel) and pipeline tracking

Coordinate follow-ups with leads and internal teams

Maintain data accuracy across accounts

Support sales processes through outreach coordination and engagement tracking

Assist in monitoring sales team activity, including outreach, follow-ups, and engagement

Help ensure accountability across the sales team by tracking tasks and deliverables

Coordinate communication between sales, marketing, and leadership

Provide status updates and visibility on team activity and performance

Assist with onsite business development efforts, including community outreach, events, and relationship-building initiatives

Support coordination and logistics for meetings, networking events, and community engagement activities

Manage scheduling, task tracking, and workflow organization

Assist in documenting processes and maintaining operational structure across entities

UNSCHEDULED DUTIES AND RESPONSIBILITIES

Respond to media inquiries and crisis communication needs as necessary

Assist in developing messaging for public statements or executive speeches

Assist in special initiatives or campaigns related to recruitment, fundraising, or program awareness

Support reputation management and community relations strategies

Troubleshoot urgent content errors or branding inconsistencies

PHYSICAL DEMANDS

Prolonged periods sitting at a desk and working on a computer

Occasional lifting up to 25 pounds

Frequent meetings via video or phone; occasional in-person site visits

WORKING CONDITIONS

On-site only

Office-based, with travel between program sites as needed

Cross-functional collaboration with high-level staff across all departments

High-paced, deadline-driven, and strategically focused

COMPETENCIES AND SKILLS

Experience supporting multiple brands or business units

Familiarity with email marketing and outreach systems

Experience supporting or participating in community outreach or networking events

Experience working with U.S.-based teams or clients

LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS

Bachelor’s degree in Marketing, Business, Communications, or related field

2–4 years of experience in marketing, sales, business development, or related field

Strong understanding of digital marketing, lead generation, and sales processes

Experience working with CRM platforms (GoHighLevel preferred)

Strong organizational skills and attention to detail

Strong written and verbal communication skills

Comfortable with in-person engagement and onsite responsibilities

Ability to manage multiple priorities in a fast-paced environment

PERFORMANCE METRICS (KPIs)
Performance will be evaluated based on:

Task completion and follow-through

CRM accuracy and pipeline updates

Campaign support effectiveness

Responsiveness and communication

Contribution to outreach and engagement efforts

Ability to operate independently

CLASSIFICATION
W-2 employee; part-time hourly

COMPENSATION RANGE
Ranges between $20.00 per hour to $25.00 per hour, commensurate with experience and qualifications

ANTICIPATED TRAVEL
Up to 10% of the time (interoffice and site-based meetings)

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