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Business Development Representative

Shaffer Distributing Company, Kansas City, MO, United States


Travel: Heavy travel during training period. Ability to travel up to 35% of the time after training period. Primarily regional within territory (Missouri, Iowa, Minnesota, Wisconsin, Illinois, Kansas, Nebraska, South Dakota, & North Dakota); occasional national trade shows.
We’re looking for a territory-based Business Development Representative to help us grow in key regional markets. This role focuses primarily on building new business while managing and expanding a smaller existing book of accounts. It’s a great fit for someone who enjoys building relationships, uncovering opportunities, and operating with clear accountability.
You’ll work directly with Family Entertainment Center (FEC) owners and operators, helping them improve performance through equipment, parts, service, and long-term partnership. This is a remote role with defined territory ownership and clear performance expectations.
Who We Are Shaffer is a family-founded, employee-owned business with deep roots in the arcade equipment distribution and amusement operations space. For decades, we’ve supported customers in the family entertainment, vending, bar & restaurant, and route operations industries.
We are a nationally recognized leader in the arcade industry and operate in an environment that is relationship-driven and genuinely fun. As an employee-owned company, we value ownership, accountability, and teamwork.
We continue to invest in growth, new markets, and strong talent to help move the business forward.
What You’ll Do This role owns and develops a defined geographic territory, focusing heavily on proactive new business development while maintaining existing customer relationships.
Key areas of responsibility include:
Territory Development Prospect and generate new customer relationships
Build and grow pipeline within assigned territory
Travel regularly to meet with customers and prospects
Account Management Manage and expand existing accounts
Conduct discovery conversations to understand customer needs
Identify opportunities for growth and long-term partnership
Maintain accurate pipeline and activity tracking in CRM
Operate within defined KPIs and performance expectations
Collaborate with internal experts to build appropriate solutions
Participate in regional visits and national trade shows
This is an individual contributor role. You will operate independently within your territory while working closely with a strong internal support team.
Required Skills & Experience Demonstrated success in a solutions-based sales role
Proven ability to prospect, & generate leads and new business
Strong discovery and listening skills
Ability to manage a full sales cycle
Comfortable working independently in a remote territory environment
Disciplined CRM usage and respect for process and KPIs
Willingness to travel within assigned territory
Industry experience is helpful but not required.
What We Offer Become an employee-owner and earn shares every year
Compensation: Competitive base salary plus commission
401(k) with company match
Medical, dental, vision, life, and disability insurance
Paid vacation and paid holidays
Supportive and collaborative work environment
Shaffer is an equal opportunity employer.

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