Executive Director - Digital Experience Research

A leading financial services firm is seeking an Experience Research Executive Director to shape user experience through research and team leadership. Based in Wilmington, Delaware, you will lead a skilled team to design impactful studies that drive customer satisfaction and enhance digital interactions. The role requires over 7 years in experience research and a proven ability to lead diverse teams. A competitive total rewards package is offered, including health benefits, retirement plans, and a focus on diversity and inclusion.
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