Senior Director of Global Network Infrastructure
Jones Lang LaSalle Incorporated, Chicago, IL, United States
* Serve as the executive voice for network infrastructure, presenting to C-suite leadership and board members on strategy, investments, and business impact* Partner with business unit leaders to understand requirements and translate them into network infrastructure capabilities* Drive cross-functional collaboration with Security, Applications, Cloud Services, and Business Continuity teams* Representing IT infrastructure in enterprise risk management discussions and business continuity planning* Champion digital workplace initiatives that depend on robust network connectivity* Direct network operations across 80+ countries, ensuring 99.99% availability for mission-critical business services* Oversee incident management, problem resolution, and major incident response for global network infrastructure* Establish and monitor SLAs for network services, holding teams accountable for performance commitments* Drive continuous improvement in operational efficiency, MTTR reduction, and proactive issue prevention* Ensure compliance with regulatory requirements, industry standards, and corporate policies globally* Lead global network architecture team (Internal and MSP) in designing resilient, scalable solutions for data centers, cloud environments, and office locations* Oversee WAN/LAN architecture, SD-WAN strategy, cloud networking (Azure, AWS, GCP), and hybrid connectivity solutions* Direct network security architecture including firewalls, segmentation, zero-trust implementation, and threat prevention* Guide technology selection and standardization decisions for routing, switching, wireless, and network services platforms* Ensure architectural alignment with cybersecurity frameworks and data protection requirements* Mentor and develop senior leaders including the
Director of Cloud Network Operations and other direct reports* Provide coaching, performance feedback, and growth opportunities to build bench strength* Delegate strategically while maintaining appropriate oversight and escalation paths* Encourage cross-functional collaboration and knowledge sharing across infrastructure teams* Model executive leadership behaviors and JLL cultural values* Bachelor’s degree in computer science, Information Technology, or related field required; Master's degree strongly preferred* 15+ years of progressive IT infrastructure experience with at least 10 years in network architecture and operations* 8+ years in senior leadership roles managing large global teams and complex network environments* 5+ years of executive-level experience with C-suite interaction and board-level presentations* Proven track record leading enterprise-wide network transformation initiatives* Deep expertise in enterprise network architecture: routing protocols (BGP, OSPF), switching (802.1Q, VPC, MC-LAG), data center fabrics (Spine-Leaf, VXLAN)* Extensive knowledge of cloud networking across AWS (VPC, Transit Gateway, Direct Connect), Azure (VNet, ExpressRoute, Virtual WAN), and GCP* Strong understanding of SD-WAN technologies, overlay networks, and application-aware routing* Comprehensive knowledge of network security: firewalls, IPS/IDS, network segmentation, zero-trust architecture* Experience with network automation and infrastructure-as-code (Terraform, Ansible, Python)* Familiarity with observability platforms (Datadog, ThousandEyes, CloudWatch) and ITSM frameworks (ITIL)* Strategic thinking with ability to translate business needs into technical solutions* Exceptional communication skills with ability to influence at all organizational levels* Strong financial acumen and budget management experience* Proven change management capabilities in complex global organizations* Executive presence and credibility with senior stakeholders* Cross-cultural awareness and experience leading geographically distributed teams* Understanding of commercial real estate industry and business drivers (preferred)* Experience managing P&L responsibility and optimizing infrastructure TCO* Ability to build compelling business cases linking technology investments to business outcomes* Track record of successful vendor negotiations and contract management* Risk management perspective balanced with innovation and transformationAt JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R)
company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit . #J-18808-Ljbffr
Director of Cloud Network Operations and other direct reports* Provide coaching, performance feedback, and growth opportunities to build bench strength* Delegate strategically while maintaining appropriate oversight and escalation paths* Encourage cross-functional collaboration and knowledge sharing across infrastructure teams* Model executive leadership behaviors and JLL cultural values* Bachelor’s degree in computer science, Information Technology, or related field required; Master's degree strongly preferred* 15+ years of progressive IT infrastructure experience with at least 10 years in network architecture and operations* 8+ years in senior leadership roles managing large global teams and complex network environments* 5+ years of executive-level experience with C-suite interaction and board-level presentations* Proven track record leading enterprise-wide network transformation initiatives* Deep expertise in enterprise network architecture: routing protocols (BGP, OSPF), switching (802.1Q, VPC, MC-LAG), data center fabrics (Spine-Leaf, VXLAN)* Extensive knowledge of cloud networking across AWS (VPC, Transit Gateway, Direct Connect), Azure (VNet, ExpressRoute, Virtual WAN), and GCP* Strong understanding of SD-WAN technologies, overlay networks, and application-aware routing* Comprehensive knowledge of network security: firewalls, IPS/IDS, network segmentation, zero-trust architecture* Experience with network automation and infrastructure-as-code (Terraform, Ansible, Python)* Familiarity with observability platforms (Datadog, ThousandEyes, CloudWatch) and ITSM frameworks (ITIL)* Strategic thinking with ability to translate business needs into technical solutions* Exceptional communication skills with ability to influence at all organizational levels* Strong financial acumen and budget management experience* Proven change management capabilities in complex global organizations* Executive presence and credibility with senior stakeholders* Cross-cultural awareness and experience leading geographically distributed teams* Understanding of commercial real estate industry and business drivers (preferred)* Experience managing P&L responsibility and optimizing infrastructure TCO* Ability to build compelling business cases linking technology investments to business outcomes* Track record of successful vendor negotiations and contract management* Risk management perspective balanced with innovation and transformationAt JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R)
company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit . #J-18808-Ljbffr