
Remote Renewal Specialist - Grow Revenue & Retention
Cengage, Frankfort, KY, United States
A prominent education technology company is seeking a Renewal Specialist to manage customer renewals and enhance customer satisfaction. The role includes maintaining a diverse renewal pipeline, ensuring timely communication, and collaborating with sales teams to minimize churn and identify growth opportunities. Ideal candidates should have strong organizational and communication skills, along with experience in CRM management and a customer-focused approach. The position offers competitive compensation in a dynamic work environment.
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