Director of Quality Improvement
Direct Jobs, Mckinney, TX, United States
Job Summary
Director of Quality Improvement plans, directs, and coordinates quality and patient safety programs for Baylor Scott & White Health (BSWH). These programs aim for zero preventable harm and ensure safe, timely, effective, efficient, equitable, and patient‑centered care. The director develops and implements plans, programs, procedures, and practices to improve patient care quality at BSWH hospitals, clinics, and ambulatory facilities, reviews current programs, seeks opportunities to resolve clinical quality problems or operational issues, and develops key metrics for clinical quality and patient safety. They direct data testing, trending, forecasting, and reporting to improve health care processes, ensure compliance with regulatory, legal, and organizational requirements, and partner with clinical staff, operations, and other stakeholders to improve processes impacting patient safety and care quality across BSWH facilities. Essential Functions of the Role
Direct the quality improvement function for assigned area of responsibility for BSWH. Manage cross‑functional teams, including patient safety, infection prevention, nursing, risk management, and medical staff; work with other stakeholders to promote continuous improvement in quality and patient safety for the assigned area. Direct, facilitate, and support hospital quality improvement and patient safety committees; provide oversight to ensure high‑quality and safe patient care. Manage and guide process improvement teams and activities using quality and patient safety best practices, improvement tools, and standardization methods. Direct data monitoring, collection, and testing, and track and trend care processes to ensure safety, effectiveness, and efficiency. Partner with hospital and system teams to advance health initiatives; manage quality improvement analytics, data validation, and data analysis activities. Manage the identification of real and potential safety concerns in all BSWH facilities; direct programs like variance reporting, patient safety response, and compliance with state and federal safety regulations. Partner with clinical and corporate compliance to manage regulatory surveys, certifications, and compliance requirements. Establish hospital and system processes to monitor quality and patient safety; ensure all reporting requirements are met; engage with internal and external stakeholders as required. Key Success Factors
Master’s degree in healthcare management, nursing, business, or related field preferred. 5+ years of experience in healthcare quality improvement, patient safety, risk management, or related area. 3+ years of experience in a leadership role in healthcare quality improvement, patient safety, risk management, or related area. Experience leading interdisciplinary initiatives in process improvement. Expertise in healthcare quality, patient safety management, benchmarking, and outcome measurement. Knowledge of statistics, data collection, testing, and data presentation. Strong emotional intelligence, critical thinking, process testing, and problem‑solving skills. Excellent written, verbal, and presentation skills. Ability to adjust to needs of the audience. Ability to build strong, collaborative working relationships with leaders, peers, and direct reports. Certified Professional in Healthcare Quality (CPHQ). Expertise in CMS Pay for Performance Programs, CMS Stars, and Leapfrog. Qualifications
Education – Bachelor’s degree or 4 years of work experience above the minimum qualification. Experience – 3 years of experience Benefits
Immediate eligibility for health and welfare benefits. 401(k) savings plan with dollar‑for‑dollar match up to 5%. Tuition Reimbursement. PTO accrual beginning Day 1. Note: Benefits may vary based upon position type and/or level.
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Director of Quality Improvement plans, directs, and coordinates quality and patient safety programs for Baylor Scott & White Health (BSWH). These programs aim for zero preventable harm and ensure safe, timely, effective, efficient, equitable, and patient‑centered care. The director develops and implements plans, programs, procedures, and practices to improve patient care quality at BSWH hospitals, clinics, and ambulatory facilities, reviews current programs, seeks opportunities to resolve clinical quality problems or operational issues, and develops key metrics for clinical quality and patient safety. They direct data testing, trending, forecasting, and reporting to improve health care processes, ensure compliance with regulatory, legal, and organizational requirements, and partner with clinical staff, operations, and other stakeholders to improve processes impacting patient safety and care quality across BSWH facilities. Essential Functions of the Role
Direct the quality improvement function for assigned area of responsibility for BSWH. Manage cross‑functional teams, including patient safety, infection prevention, nursing, risk management, and medical staff; work with other stakeholders to promote continuous improvement in quality and patient safety for the assigned area. Direct, facilitate, and support hospital quality improvement and patient safety committees; provide oversight to ensure high‑quality and safe patient care. Manage and guide process improvement teams and activities using quality and patient safety best practices, improvement tools, and standardization methods. Direct data monitoring, collection, and testing, and track and trend care processes to ensure safety, effectiveness, and efficiency. Partner with hospital and system teams to advance health initiatives; manage quality improvement analytics, data validation, and data analysis activities. Manage the identification of real and potential safety concerns in all BSWH facilities; direct programs like variance reporting, patient safety response, and compliance with state and federal safety regulations. Partner with clinical and corporate compliance to manage regulatory surveys, certifications, and compliance requirements. Establish hospital and system processes to monitor quality and patient safety; ensure all reporting requirements are met; engage with internal and external stakeholders as required. Key Success Factors
Master’s degree in healthcare management, nursing, business, or related field preferred. 5+ years of experience in healthcare quality improvement, patient safety, risk management, or related area. 3+ years of experience in a leadership role in healthcare quality improvement, patient safety, risk management, or related area. Experience leading interdisciplinary initiatives in process improvement. Expertise in healthcare quality, patient safety management, benchmarking, and outcome measurement. Knowledge of statistics, data collection, testing, and data presentation. Strong emotional intelligence, critical thinking, process testing, and problem‑solving skills. Excellent written, verbal, and presentation skills. Ability to adjust to needs of the audience. Ability to build strong, collaborative working relationships with leaders, peers, and direct reports. Certified Professional in Healthcare Quality (CPHQ). Expertise in CMS Pay for Performance Programs, CMS Stars, and Leapfrog. Qualifications
Education – Bachelor’s degree or 4 years of work experience above the minimum qualification. Experience – 3 years of experience Benefits
Immediate eligibility for health and welfare benefits. 401(k) savings plan with dollar‑for‑dollar match up to 5%. Tuition Reimbursement. PTO accrual beginning Day 1. Note: Benefits may vary based upon position type and/or level.
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