Client Account Executive

Company Description
A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. We create value at the intersection of technology and experiences to connect brands and people.

Overview
This is a hybrid role requiring 4 days per week in office in Southfield, MI. The Client Account Executive is the primary point of execution for the Client Services team for assigned communications/channels.

Client Management

Work directly with the client for scheduling and deploying all assigned campaigns.

Communicate with client to determine data/file delivery dates and coordinate with internal stakeholders to prepare for processing.

Obtain client approvals of creative; overall client management responsibilities.

Project Management

Develop timelines for campaigns, lead status calls and work with teams to ensure deliverables are on‑time.

Initiate project schedules and work with client on receiving/approving counts and supplement files (if required).

Schedule and conduct kickoff meetings with support teams as needed (Creative, Digital, Lettershop, data, PHQ, call center, etc).

Responsibilities

Write/review data spec documents.

QC Lettershop print proofs and email proof files.

QC issue investigation and resolution.

Overall campaign management (schedules, file confirmations, proofing, approvals).

Work with supervisor to accurately forecast drop quantities.

Recommend process efficiencies.

Review and understand campaign logic.

Write creative briefs and manage creative changes.

Manage MYCO (model year changeover) updates as necessary.

Review reporting and find ways to improve individual campaign enrollments.

Qualifications

3‑5 years of related experience in Marketing (Automotive strongly preferred).

Prior Project Management experience preferred.

Experience maintaining project timelines and reinforcing accountability with other stakeholders.

Prior experience working alongside data teams also preferred.

Benefits

Paid Family Care for parents and caregivers for 12 weeks or more.

Monetary assistance and support for Adoption, Surrogacy and Fertility.

Monetary assistance and support for pet adoption.

Employee Assistance Programs and Health/Wellness/Comfort reimbursements.

Tuition Assistance.

Paid time off including Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days.

Matching Gifts programs.

Flexible working arrangements.

'Work Your World' Program encouraging employees to work from anywhere; the company has an office for up to 6 weeks a year (based on eligibility).

Business Resource Groups that support multiple affinities and alliances.

Compensation
Compensation Range: $50,065 - $63,200 annually. The company reserves the right to modify the range. Temporary roles may participate in the freelancer/temporary employee medical plan and 401(k) plan once eligibility criteria are met. For regular roles, the company offers medical coverage, dental, vision, disability, 401(k) and paid time off.

Equal Opportunity Employer
Publicis Digital Experience is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service, veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you require accommodation or assistance with the application or onboarding process, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines.

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