Housing Specialist - Voucher Team
Boulder County, Boulder, CO, United States
Boulder County Housing Department is seeking to hire a Housing Specialist – Voucher Team. The Housing Specialist plays a key role in supporting Boulder County Housing Authority’s mission by administering Housing Choice Voucher (Section 8) programs and ensuring clients have access to safe, affordable housing. This role manages a caseload of up to 250–275 households and works closely with clients, landlords, and community partners to provide accurate program information, maintain compliance, and deliver high‑quality service.
This is a full‑time, benefited position that will work Monday – Friday, 8:00 am – 4:30 pm, with the potential for a flexible work schedule. Occasional after‑hours work may be required for resident meetings, outreach events, emergencies, or to meet project deadlines. The position is based at 516 Coffman St., Longmont, Colorado. Under Fair Labor Standards Act (FLSA) guidelines the position is non‑exempt (eligible for overtime).
Boulder County requires its employees to reside in the state of Colorado as of the first day of work.
Hiring Salary Range : $57,852.00 – $70,650.00 Annually
Responsibilities
Provide program information and guidance to applicants, participants, landlords, other agencies, and the public.
Administer intake and eligibility processes, including reviewing applications, conducting interviews, collecting documentation, and auditing files.
Manage and maintain housing waiting lists.
Coordinate or perform Housing Quality Standards (HQS) inspections in accordance with HUD regulations.
Conduct interim and annual recertifications and maintain accurate client records.
Respond promptly to client and landlord questions, resolve housing‑related issues, and coordinate with case management staff.
Collaborate with internal teams and community partners to ensure coordinated, wrap‑around services.
Calculate and authorize rental assistance payments and handle repayment agreements as needed.
Manage special‑purpose vouchers as assigned (e.g., portability, VASH, FUP, Mainstream, RAD/PBV).
Participate in hearings and prepare supporting documentation.
Perform related work as required.
May be reassigned during emergency situations.
Education & Experience
A high school diploma or equivalent.
2 years of relevant housing or program eligibility experience.
Additional related education may count towards required experience.
Driver’s License & Reliable Vehicle
Applicants must have a valid driver’s license and a clean driving record.
Access to reliable transportation that is readily available for business use.
Background Check
A job offer is contingent on passing a background investigation.
Preferred Qualifications
Bilingual in English and Spanish. Additional compensation will be provided based on the use of bilingual skills.
Relevant certifications (e.g., Low Income Housing Tax Credits, HUD Voucher Program, Fair Housing, LIHTC).
Relevant work experience in case management, customer service, administration, compliance, or finance.
Knowledge, Skills, & Abilities
Strong organizational and data‑management skills to manage high caseloads.
Ability to communicate effectively with clients, landlords, and colleagues.
Analytical and mathematical skills to calculate rent portions, verify income, and manage financial compliance.
Ability to interpret and apply rules, regulations, and policies accurately.
Proficiency in Microsoft Office, database systems, or other digital tools for data entry and reporting.
Conflict resolution and problem‑solving skills to handle challenging situations effectively.
Ability to maintain confidentiality and exercise sound judgment.
Adaptable, proactive, and able to work both independently and collaboratively.
Cultural competency and empathy in working with diverse, low‑income populations.
Physical Requirements
Primarily sedentary work requiring occasional lifting up to 20 pounds, carrying, walking, bending over, and standing.
Frequent hand/eye coordination and finger dexterity to operate personal computer and office equipment.
Vision for reading, recording, and interpreting information.
Speech communication and hearing to maintain communication with employees and customers.
Frequently uses standard office equipment including personal computers, scanners, calculators, printers, shredders, telephones, fax and copy machines.
Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio‑economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.
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This is a full‑time, benefited position that will work Monday – Friday, 8:00 am – 4:30 pm, with the potential for a flexible work schedule. Occasional after‑hours work may be required for resident meetings, outreach events, emergencies, or to meet project deadlines. The position is based at 516 Coffman St., Longmont, Colorado. Under Fair Labor Standards Act (FLSA) guidelines the position is non‑exempt (eligible for overtime).
Boulder County requires its employees to reside in the state of Colorado as of the first day of work.
Hiring Salary Range : $57,852.00 – $70,650.00 Annually
Responsibilities
Provide program information and guidance to applicants, participants, landlords, other agencies, and the public.
Administer intake and eligibility processes, including reviewing applications, conducting interviews, collecting documentation, and auditing files.
Manage and maintain housing waiting lists.
Coordinate or perform Housing Quality Standards (HQS) inspections in accordance with HUD regulations.
Conduct interim and annual recertifications and maintain accurate client records.
Respond promptly to client and landlord questions, resolve housing‑related issues, and coordinate with case management staff.
Collaborate with internal teams and community partners to ensure coordinated, wrap‑around services.
Calculate and authorize rental assistance payments and handle repayment agreements as needed.
Manage special‑purpose vouchers as assigned (e.g., portability, VASH, FUP, Mainstream, RAD/PBV).
Participate in hearings and prepare supporting documentation.
Perform related work as required.
May be reassigned during emergency situations.
Education & Experience
A high school diploma or equivalent.
2 years of relevant housing or program eligibility experience.
Additional related education may count towards required experience.
Driver’s License & Reliable Vehicle
Applicants must have a valid driver’s license and a clean driving record.
Access to reliable transportation that is readily available for business use.
Background Check
A job offer is contingent on passing a background investigation.
Preferred Qualifications
Bilingual in English and Spanish. Additional compensation will be provided based on the use of bilingual skills.
Relevant certifications (e.g., Low Income Housing Tax Credits, HUD Voucher Program, Fair Housing, LIHTC).
Relevant work experience in case management, customer service, administration, compliance, or finance.
Knowledge, Skills, & Abilities
Strong organizational and data‑management skills to manage high caseloads.
Ability to communicate effectively with clients, landlords, and colleagues.
Analytical and mathematical skills to calculate rent portions, verify income, and manage financial compliance.
Ability to interpret and apply rules, regulations, and policies accurately.
Proficiency in Microsoft Office, database systems, or other digital tools for data entry and reporting.
Conflict resolution and problem‑solving skills to handle challenging situations effectively.
Ability to maintain confidentiality and exercise sound judgment.
Adaptable, proactive, and able to work both independently and collaboratively.
Cultural competency and empathy in working with diverse, low‑income populations.
Physical Requirements
Primarily sedentary work requiring occasional lifting up to 20 pounds, carrying, walking, bending over, and standing.
Frequent hand/eye coordination and finger dexterity to operate personal computer and office equipment.
Vision for reading, recording, and interpreting information.
Speech communication and hearing to maintain communication with employees and customers.
Frequently uses standard office equipment including personal computers, scanners, calculators, printers, shredders, telephones, fax and copy machines.
Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio‑economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.
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