Parts Advisor
Lithia & Driveway, Anaheim, CA, United States
Parts Advisor
We are recruiting a Full‑time Parts Advisor who will provide vehicle parts and merchandise to customers while delivering exceptional service. The ideal candidate is motivated, customer‑focused, and eager to grow within a supportive team.
Responsibilities
Provide vehicle parts and merchandise to customers while delivering exceptional customer service.
Answer telephones and greet customers and vendors in a friendly and professional manner.
Maintain a clean and professional counter area, workspace, and stockroom.
Coordinate with the Service Team to ensure timely parts support for repairs.
Order parts from suppliers based on Service Department and customer needs.
Receive, unpack, and store parts in designated storage areas.
Maintain inventory controls and accurate records of goods received.
Process payments and obtain credit authorization.
Handle core returns, parts warranties, and parts returns as necessary.
Qualifications
Previous parts advisor experience (preferred).
Basic automotive components and systems knowledge.
Automotive dealership service experience (a plus).
Excellent customer service and communication skills.
Strong computer literacy.
Ability to build and maintain successful customer relationships.
Organized, detail‑oriented, and dependable.
High school graduate or equivalent, 18 years or older required.
Benefits
Competitive pay $50,000–$80,000 annually (DOE & Performance).
Medical, Dental and Vision Plans.
Paid Holidays & PTO.
Short and Long‑Term Disability.
Paid Life Insurance.
401(k) Retirement Plan.
Employee Stock Purchase Plan.
Lithia Learning Center.
Vehicle Purchase Discounts.
Wellness Programs.
We are a drug‑free workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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Responsibilities
Provide vehicle parts and merchandise to customers while delivering exceptional customer service.
Answer telephones and greet customers and vendors in a friendly and professional manner.
Maintain a clean and professional counter area, workspace, and stockroom.
Coordinate with the Service Team to ensure timely parts support for repairs.
Order parts from suppliers based on Service Department and customer needs.
Receive, unpack, and store parts in designated storage areas.
Maintain inventory controls and accurate records of goods received.
Process payments and obtain credit authorization.
Handle core returns, parts warranties, and parts returns as necessary.
Qualifications
Previous parts advisor experience (preferred).
Basic automotive components and systems knowledge.
Automotive dealership service experience (a plus).
Excellent customer service and communication skills.
Strong computer literacy.
Ability to build and maintain successful customer relationships.
Organized, detail‑oriented, and dependable.
High school graduate or equivalent, 18 years or older required.
Benefits
Competitive pay $50,000–$80,000 annually (DOE & Performance).
Medical, Dental and Vision Plans.
Paid Holidays & PTO.
Short and Long‑Term Disability.
Paid Life Insurance.
401(k) Retirement Plan.
Employee Stock Purchase Plan.
Lithia Learning Center.
Vehicle Purchase Discounts.
Wellness Programs.
We are a drug‑free workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
#J-18808-Ljbffr