Customer Service Representative (Full-time)
Turning Point Ministries, Santee, CA, United States
Turning Point for God is the broadcast ministry of Dr. David Jeremiah and exists to deliver the unchanging Word of God to an ever-changing world. Using Dr. Jeremiah’s teaching, we capture, curate, and communicate Bible Strong content through the power of media to share the Gospel with theological and creative excellence. Dr. Jeremiah is committed to teaching the entirety of God’s Word to the world, and his teaching is delivered in multiple languages to approximately 3 billion people across the globe through Turning Point’s various media channels.
To accomplish this mission, more than two hundred staff across various disciplines are committed to sharing the Gospel and Bible Strong teaching through Turning Point. At Turning Point, you will be empowered and equipped to use your unique skills and abilities to glorify God and make an eternal impact while being part of a professional Christian community and relational work environment.
Position Summary Will be responsible for processing inbound/outbound calls and emails, along with filing, data merging, and verifying addresses of incoming/outgoing mail within the Customer Service department. They may also assist in other projects, including but not limited to processing mail requests and data entry.
Responsibilities
Answering calls in a timely manner
Emailing and/or calling our members
Keying data into our Windows-based database
Accurately communicating informationOther projects as they arise
Core Competencies
Spiritual Leadership:
Demonstrates a Christ-centered approach to work and relationships.
Teamwork:
Builds positive and supportive relationships within the ministry, including employees, partners, and the community.
Integrity:
Maintains a high standard of ethical and moral conduct.
Qualifications and Experience
Excellent communication skills
Attention to detail
Ability to type 50+ words per minute with 98% accuracy
Familiar with Windows Office Suite
Familiar with 10-key
Team player
Strong work ethic
Quick learner
Bilingual in English and Spanish preferred but not required
Working for Turning Point – What to Expect Turning Point for God is committed to creating a dynamic culture that reflects our traditional Christian values and supports our employees’ God-given and unique abilities and skills. Our organization hires employees who share our Christian values and hold to beliefs that are not in conflict with Turning Point’s Employee Statement of Faith.
Other
Position is non-exempt, full-time at Turning Point in Santee, CA
The expected salary for this position is $21.50 an hour. The actual compensation offered will depend on a variety of factors, including qualifications, experience, skills, and location. In addition to base salary, we offer a comprehensive benefits package.
Must be a like-minded believer and share our passion to deliver the unchanging Word of God to an ever-changing world
Benefits
Generous medical, dental and vision insurance, with voluntary supplemental plans
Health Savings Account (HSA) option
Company-sponsored long-term disability insurance and short-term (outside of CA)
Company-sponsored life Insurance
403(b) retirement savings plan with employer contribution
Eleven paid holidays
Accrued vacation and sick time
Yearly paid time off
This description reflects management’s definition of essential functions for this position, although this list is not all-inclusive to what tasks may be assigned. Turning Point for God reserves the right to modify our job descriptions at any time.
As part of our hiring process, candidates must demonstrate alignment with and support for our Statement of Faith. Agreement with this statement is a requirement for employment with Turning Point for God.
#J-18808-Ljbffr
To accomplish this mission, more than two hundred staff across various disciplines are committed to sharing the Gospel and Bible Strong teaching through Turning Point. At Turning Point, you will be empowered and equipped to use your unique skills and abilities to glorify God and make an eternal impact while being part of a professional Christian community and relational work environment.
Position Summary Will be responsible for processing inbound/outbound calls and emails, along with filing, data merging, and verifying addresses of incoming/outgoing mail within the Customer Service department. They may also assist in other projects, including but not limited to processing mail requests and data entry.
Responsibilities
Answering calls in a timely manner
Emailing and/or calling our members
Keying data into our Windows-based database
Accurately communicating informationOther projects as they arise
Core Competencies
Spiritual Leadership:
Demonstrates a Christ-centered approach to work and relationships.
Teamwork:
Builds positive and supportive relationships within the ministry, including employees, partners, and the community.
Integrity:
Maintains a high standard of ethical and moral conduct.
Qualifications and Experience
Excellent communication skills
Attention to detail
Ability to type 50+ words per minute with 98% accuracy
Familiar with Windows Office Suite
Familiar with 10-key
Team player
Strong work ethic
Quick learner
Bilingual in English and Spanish preferred but not required
Working for Turning Point – What to Expect Turning Point for God is committed to creating a dynamic culture that reflects our traditional Christian values and supports our employees’ God-given and unique abilities and skills. Our organization hires employees who share our Christian values and hold to beliefs that are not in conflict with Turning Point’s Employee Statement of Faith.
Other
Position is non-exempt, full-time at Turning Point in Santee, CA
The expected salary for this position is $21.50 an hour. The actual compensation offered will depend on a variety of factors, including qualifications, experience, skills, and location. In addition to base salary, we offer a comprehensive benefits package.
Must be a like-minded believer and share our passion to deliver the unchanging Word of God to an ever-changing world
Benefits
Generous medical, dental and vision insurance, with voluntary supplemental plans
Health Savings Account (HSA) option
Company-sponsored long-term disability insurance and short-term (outside of CA)
Company-sponsored life Insurance
403(b) retirement savings plan with employer contribution
Eleven paid holidays
Accrued vacation and sick time
Yearly paid time off
This description reflects management’s definition of essential functions for this position, although this list is not all-inclusive to what tasks may be assigned. Turning Point for God reserves the right to modify our job descriptions at any time.
As part of our hiring process, candidates must demonstrate alignment with and support for our Statement of Faith. Agreement with this statement is a requirement for employment with Turning Point for God.
#J-18808-Ljbffr