Associate Director, Center for Student Involvement

Santa Clara University, santa clara, ca, United States

Position Title

Position Type

Regular

Hiring Range

$77,600 - $93,170 annually; compensation will be based on education, experience, skills relevant to the role, and internal equity.

Pay Frequency

Annual

Position Purpose

The Associate Director supports the structure, direction, services, and programs of the Center for Student Involvement (CSI). The Associate Director assists the Director with overseeing strategic planning, assessment, staff supervision and development, and relationship building with campus partners while also serving as an advocate, advisor, and mentor to CSI staff, student organizations, and students in general. The Associate Director plays a key role in promoting opportunities and experiences to develop student leaders, engage students in co‑curricular activities, and transition new students and parents to the University.

Essential Duties and Responsibilities

1. Staff Supervision and Leadership (20%)

Supervise, mentor, and evaluate the Senior Assistant Director for New Student and Parent Programs, Senior Assistant Director for Student Engagement, and Senior Assistant Director for Student Organizations. Monitor performance of subordinates and make suggestions for improvement to management.
Provide leadership, direction, and support to those directly supervised on a consistent basis which may include but is not limited to one‑on‑one meetings and staff meetings.
Provide indirect leadership and support to individuals supervised by the Senior Assistant Director for New Student and Parent Programs, Senior Assistant Director for Student Engagement, and Senior Assistant Director for Student Organizations.
Assist the Director with providing leadership, strategic direction, and oversight for CSI, including but not limited to providing expert level guidance and service to students according to program procedures.
Serve in the absence of the Director as needed.
Plan and lead staff retreats and team building activities; and work closely with management in designing and implementing programming and outreach.

2. Strategic Planning and Assessment (10%)

Collaborate with the Director to develop, implement, and evaluate a strategic plan for CSI including a mission statement, strategic goals, and learning objectives.
Collaborate with the Director to develop, implement, and evaluate plans that focus on diversity, equity, and inclusion as well as racial justice.
Collaborate with the Director to develop, implement, and evaluate an assessment plan for CSI.

3. Marketing (5%)

Collaborate with the Director to develop and implement a marketing brand for CSI.
Collaborate with the Director to develop and coordinate the marketing of CSI including websites, social media, swag/merchandise, and other marketing materials.

4. Budget Management (5%)

Collaborate with the Director to manage and monitor the CSI budget, particularly the budgets for Orientation, Welcome Weekend, and Family Weekend.
Collaborate with the Director to identify needs and priorities for available funding resources.

5. Student Organizations (20%)

Collaborate with the Director to develop, implement, and evaluate training for chartered student organization (CSO) leaders by offering professional level expertise in the relevant practice.
Advise the Activities Programming Board (APB), including the stewardship and use of an allocated budget and generated revenue, implementation of risk management and event protocols, and promotion to students and the SCU community.
Collaborate with APB as well as the SCU Alumni Office, Development Office, Residence Life, Off‑Campus Living, Office for Multicultural Learning, and other campus partners to plan focused programming for each class year by using commitment to SCU's values and mission to creatively structure and maintain beneficial alliances/partnerships.
Support the registered student organizations (RSOs) as needed by the Senior Assistant Director for Student Organizations.

6. Programming (25%)

Work closely with management to provide leadership for and oversight of Orientation and Welcome Weekend which are managed by the Senior Assistant Director for New Student and Parent Programs.
Provide leadership for and oversight of orientation and Welcome Weekend which is managed by the Senior Assistant Director for New Student and Parent Programs.
Provide leadership for and oversight of Family Weekend which is managed by the Senior Assistant Director for New Student and Parent Programs.
Delegate appropriate tasks related to Orientation, Welcome Weekend, and Family Weekend to the Senior Assistant Director for Student Engagement and Senior Assistant Director for Student Organizations.
Oversee and manage the Get Connected Vendor Fair during Welcome Weekend.
Lead the planning of Welcome Weeks, including collaborations with campus partners and the use of allocated funds and generated revenue.
Provide oversight of supplemental campus programming as needed and in collaboration with Division of Student Life working groups, APB, other CSOs and RSOs, and University departments and offices.

7. Facility Management (5%)

Collaborate with the Director to manage CSI offices, meeting rooms, storage, and other spaces.

8. Policy and Procedure Development, Interpretation, and Implementation (5%)

Interpret CSI policies and guidelines for students and enforce University and departmental policies.

9. Other (5%)

Serve as a resource for students, staff, and faculty.
Research trends and best practices related to areas of responsibility.
Act as a liaison to other departments and offices within the University and related outside groups as appropriate to areas of responsibility.
Promote and encourage collaboration between CSI and other University departments and offices.
Develop relationships with external constituents.
Conferring with, counseling, and advising students, faculty, staff, and parents regarding programs, services, and opportunities offered by CSI.
Develop and chair committees as needed.
Serve on University committees as assigned.
Perform other duties as assigned by the CSI Director and Vice Provost for Student Life.

Provides Work Direction

Senior Assistant Director for New Student and Parent Programs
Senior Assistant Director for Student Engagement
Senior Assistant Director for Student Organizations

Provides Work Direction From

CSI Director

General Guidelines

Recommends initiatives and implements changes to improve quality and services.
Identifies and determines the cause of problems.
Develops and presents recommendations for improvement of established processes and practices.
Maintains contact with students and solicits feedback for improved services.
Maximizes productivity through appropriate tools, planned training, and performance initiatives.
Researches and develops resources that create timely and efficient workflow.
Ensures completeness, accuracy, and timeliness of all operational functions.
Prepares progress reports that inform supervisor of project status and deviation from goals.
Prepares and submits reports as requested and required.
Develops and implements guidelines to support the functions of the department.

Qualifications

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred. This position also requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.

1. Knowledge

Understanding and support of the Jesuit tradition of education and a commitment to the fundamental values of service to others, community, and diversity, as well as commitment to and demonstration of skills, knowledge, and awareness to serve the unique needs of the diverse campus community of Santa Clara University.
Understanding of student development and current theories and models of student learning and leadership development.

2. Skills

Competency working with students of different cultural, ethnic, racial, and socioeconomic backgrounds with a special sensitivity to how personal experiences affect the transition into the University environment.
Oral and written communication skills, including experience in delivering workshops and speaking to groups of various sizes.
Organizational skills including time management, multitasking, and project completion.
Commitment to customer service, both internal and external to the department.
Proficiency in Microsoft Office.

3. Abilities

Demonstrated ability to complete projects from inception to implementation.
Demonstrated ability to cultivate collaborative interpersonal relationships with internal and external constituencies.
Demonstrated ability to work beyond conventional business hours by having the flexibility to work in the evenings and on weekends when necessary.
Demonstrated ability to independently carry out tasks of varying complexity.
Demonstrated ability to exercise sound judgment and maintain confidentiality.

4. Education

Master's degree required in student affairs, higher education administration, counseling, or other relevant programs.

5. Years of Experience

At least three years preferred of progressively responsible work in an academic setting or commensurate experience.

Physical Demands

Considerable time is spent at a desk using a computer terminal.
May be needed to occasionally lift and carry boxes as well as assist with setting up/tearing down tables, chairs, and other furniture and equipment for events.
May be required to travel to other buildings on campus for meetings and events.
May be required to attend conferences, trainings, and meetings within the Bay Area, within the State of California, or at out‑of‑state locations.

Work Environment

Indoor office environment with windows, lounge, and restrooms.
Cubicle office space with no ceiling.
Private conference rooms available for confidential meetings with students and colleagues.
Frequent interruptions by students for both scheduled appointments and drop‑in meetings.

Telecommute

Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states.

EEO Statement

Equal Opportunity/Notice of Nondiscrimination

Santa Clara University is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, ethnicity, national origin, citizenship, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, marital status, parental status, veteran or military status, physical or mental disability, medical conditions, pregnancy or related conditions, reproductive health decision making, or any other characteristic protected by federal, state, or local laws. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, please visit the Office of Equal Opportunity and Title IX website at

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please visit the Campus Safety Services website. To request a paper copy please call Campus Safety at . The report includes the type of crime, venue, and number of occurrences.

Americans with Disabilities Act

Consistent with its obligations under the law, Santa Clara University will provide reasonable accommodations to applicants and employees with disabilities. Applicants who wish to request a reasonable accommodation for any part of the application or hiring process should contact the Department of Human Resources ADA Team at or by phone at .

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