Customer Account Representative
Harvestadvertisinginc, Charlotte, NC, United States
Position Overview
The Customer Account Representative manages client accounts, ensuring strong relationships, customer satisfaction, and ongoing support.
Key Responsibilities
Serve as the main point of contact for assigned customer accounts
Assist clients with product, service, and account-related inquiries
Resolve issues or elevate concerns when necessary
Maintain accurate account records and updates
Support account growth and retention initiatives
Collaborate with internal teams to meet client needs
Qualifications
Strong verbal and written communication skills
Customer-focused mindset and problem-solving abilities
Organizational and multitasking skills
Basic computer proficiency (CRM systems are a plus)
Professional and team-oriented attitude
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Key Responsibilities
Serve as the main point of contact for assigned customer accounts
Assist clients with product, service, and account-related inquiries
Resolve issues or elevate concerns when necessary
Maintain accurate account records and updates
Support account growth and retention initiatives
Collaborate with internal teams to meet client needs
Qualifications
Strong verbal and written communication skills
Customer-focused mindset and problem-solving abilities
Organizational and multitasking skills
Basic computer proficiency (CRM systems are a plus)
Professional and team-oriented attitude
#J-18808-Ljbffr