
Helpdesk Analyst - Windows 11 & Office 365 Support (Hybrid)
TEKsystems, Madison, WI, United States
A technology services company is seeking an experienced Service Desk Analyst for a contract position in Madison, WI. The role involves providing Level 1-2 helpdesk support for hardware and software issues, assisting internal and external users, and managing user accounts. The ideal candidate will have a strong background in Windows 11 and Office 365, excellent communication skills, and prior service desk experience. Flexibility for onsite work during training is essential, along with the ability to deliver exceptional customer service.
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