Field Based Community Health Worker (CHW) - Rural/Tribal Region (Western Washing
UHC, Everett, WA, United States
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start
Caring. Connecting. Growing together.
As a
Field Based Community Health Worker (CHW) , you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as to provide home and social assessments and member education. CHW's work in a team‑based structure and spend the majority of their time in the community engaging directly with members. Interest in learning to work with medically complex patients who may be experiencing significant addiction and/or behavioral health conditions is important for this role.
Expect to spend about 50‑75% of your time in the field visiting our members in community settings such as events or in their homes, in the Rural/Tribal Regions (Western Washington). You'll need to be flexible, adaptable and, above all, patient in all types of situations.
Scheduled:
Monday – Friday with some evening and weekend hours to attend community events. If you reside near Rural/Tribal Regions (Western Washington), you will have the flexibility to telecommute as you take on some tough challenges.
Primary Responsibilities
Create a positive experience and relationship with the member
Proactively engage the member to manage their own health and healthcare
Provide member education on community resources and benefits
Support member to engage in work or volunteer activities, if desired, and develop solid social supports through deeper connections with friends, family, and their community
Engage members primarily face to face or over the phone to discuss their need for provider follow up
Drive Quality performance within our assigned membership by creating a positive experience and relationship with the member
Conduct outreach to encourage participation in health‑related programs, services, and/or providers
Engage patients by driving to the homes of the unable to reach population
Utilize strong skill sets of managing multiple tasks at a time, being self‑motivated, driven toward quality results, managing time well, being very detail oriented and organized, work well in a team and on your own, and ability to manage multiple deadlines
Knowledge and continued learning of community cultures and values
Required Qualifications
High School Diploma/GED (or higher)
1+ years of experience in local community‑based resourcesIntermediate level of proficiency in MS Word, and Outlook
Resident of Washington state
Designated workspace inside the home with access to high‑speed internet
Ability to travel in assigned territory approximately 50‑75% of the time
Available to work Monday through Friday, 8 AM to 5 PM and open to working some evenings and weekend hours for events
Access to reliable transportation & valid US driver's license
Preferred Qualifications
Bachelor's degree in social work, licensed practical nurse (LPN), MA/CNA/HHA or HS graduate with 1 year of experience working within the community health setting in a health care role
One of the following credentials/experiences:
Licensed Practical Nurse (LPN)
Certified Nursing Assistant (CAN)
Home Health Aide
Certified Medical Assistant
Social work experience
CHW Accreditation
2+ years of community outreach work experience
2+ years of field‑based experience
Knowledge and/or experience with behavioral health or substance use disorders
Care management experience
Experience working in Managed Care
Experience with EHR
Knowledge of Medicaid and/or Medicare population
Bilingual Spanish and English
Experience working with tribal population
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full‑time employment. We comply with all minimum wage laws as applicable.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
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Caring. Connecting. Growing together.
As a
Field Based Community Health Worker (CHW) , you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as to provide home and social assessments and member education. CHW's work in a team‑based structure and spend the majority of their time in the community engaging directly with members. Interest in learning to work with medically complex patients who may be experiencing significant addiction and/or behavioral health conditions is important for this role.
Expect to spend about 50‑75% of your time in the field visiting our members in community settings such as events or in their homes, in the Rural/Tribal Regions (Western Washington). You'll need to be flexible, adaptable and, above all, patient in all types of situations.
Scheduled:
Monday – Friday with some evening and weekend hours to attend community events. If you reside near Rural/Tribal Regions (Western Washington), you will have the flexibility to telecommute as you take on some tough challenges.
Primary Responsibilities
Create a positive experience and relationship with the member
Proactively engage the member to manage their own health and healthcare
Provide member education on community resources and benefits
Support member to engage in work or volunteer activities, if desired, and develop solid social supports through deeper connections with friends, family, and their community
Engage members primarily face to face or over the phone to discuss their need for provider follow up
Drive Quality performance within our assigned membership by creating a positive experience and relationship with the member
Conduct outreach to encourage participation in health‑related programs, services, and/or providers
Engage patients by driving to the homes of the unable to reach population
Utilize strong skill sets of managing multiple tasks at a time, being self‑motivated, driven toward quality results, managing time well, being very detail oriented and organized, work well in a team and on your own, and ability to manage multiple deadlines
Knowledge and continued learning of community cultures and values
Required Qualifications
High School Diploma/GED (or higher)
1+ years of experience in local community‑based resourcesIntermediate level of proficiency in MS Word, and Outlook
Resident of Washington state
Designated workspace inside the home with access to high‑speed internet
Ability to travel in assigned territory approximately 50‑75% of the time
Available to work Monday through Friday, 8 AM to 5 PM and open to working some evenings and weekend hours for events
Access to reliable transportation & valid US driver's license
Preferred Qualifications
Bachelor's degree in social work, licensed practical nurse (LPN), MA/CNA/HHA or HS graduate with 1 year of experience working within the community health setting in a health care role
One of the following credentials/experiences:
Licensed Practical Nurse (LPN)
Certified Nursing Assistant (CAN)
Home Health Aide
Certified Medical Assistant
Social work experience
CHW Accreditation
2+ years of community outreach work experience
2+ years of field‑based experience
Knowledge and/or experience with behavioral health or substance use disorders
Care management experience
Experience working in Managed Care
Experience with EHR
Knowledge of Medicaid and/or Medicare population
Bilingual Spanish and English
Experience working with tribal population
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full‑time employment. We comply with all minimum wage laws as applicable.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
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