Community Experience Manager

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel. )## Community Experience Manager* BA/BS and a minimum of 5-7 years relevant experience.* Experience in a health-related field preferred.* A customer-service approach to serving partners and colleagues.* Experience managing projects through their lifecycle* Good communication skills.* Strong organizational skills, detail-oriented, and efficient.* Salesforce or other database experience preferred.* Comfortable with technology* Strong commitment to quality work, customer service, and high productivity.* Excellent computer skills including extensive knowledge of MS Word, Outlook, Excel, PowerPoint.* Ability to think critically and creatively.* Flexibility to handle multiple tasks at once.* Skills to manage up and across.* Comfortable working within the guidelines of a larger institution.* High degree of initiative and independent judgment.* Sensitivity, good judgment, relationship-building skills and overall standards of excellence in communicating with partners and prospects in person, by phone, and through written correspondence.* Ability to work under pressure.* Desire to be a part of an organization that is creating a better healthcare world.Combat disease. Hold a hand. Help people. Impact the world.Mass General Brigham is a passionate, welcoming community where minds meet caring hearts.Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world.Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community.We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system.We recognize that increasing value and continuously improving quality are essential to maintaining excellence. #J-18808-Ljbffr