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Customer Service Representative

ABM Industries, Minneapolis, MN, United States


Job Description Schedule:

Monday–Friday, 8:00 AM–5:00 PM

Work Location:

In-Office

Pay:

$22/hr

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program.

Benefit Information ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Employee Benefits | Staff & Management

Job Summary The Customer Service Representative is responsible for providing excellent service and support to customers by phone, email, and in person. This role focuses on answering questions, resolving issues, and ensuring a positive customer experience.

Responsibilities

Respond to customer inquiries via phone, email, and in-person

Resolve issues efficiently and professionally

Document customer interactions accurately

Collaborate with internal teams to address customer needs

Maintain a high level of customer satisfaction

Qualifications

High school diploma or equivalent

Previous customer service experience preferred

Strong communication and problem‑solving skills

Basic computer skills

Reliable and punctual with the ability to work full-time in office

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E‑Verify program.

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