Continuous Improvement / Process Analyst
QRC Group, LLC, Caguas, Caguas, United States
Continuous Improvement / Process Analyst
Caguas, Puerto Rico | Posted on 04/20/2026
The CI/Process Analyst supports discovery, analysis,redesign, and measurement activities across the engagement. This role ensuresimprovements are evidence‑based, measurable, and sustainable.
Key Responsibilities
Conductdocument assessments, workflow analyses, and failure mode evaluations.
Developjourney maps, baseline metrics, and improvement recommendations.
Supportpilot testing, A/B comparisons, and usability validations.
Assistwith KPI definition, data collection, and reporting (RFT, errors, cycletime, variability).
Contribute to the CognitiveDesign Playbook and sustainability plan.
Requirements
Stronganalytical skills (quantitative and qualitative).
Abilityto interpret operational data, error trends, and compliance metrics.
Experiencein lean, human factors, or continuous improvement methodologies.
Skillsin visual modeling (journey maps, heat maps, process flows).
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The CI/Process Analyst supports discovery, analysis,redesign, and measurement activities across the engagement. This role ensuresimprovements are evidence‑based, measurable, and sustainable.
Key Responsibilities
Conductdocument assessments, workflow analyses, and failure mode evaluations.
Developjourney maps, baseline metrics, and improvement recommendations.
Supportpilot testing, A/B comparisons, and usability validations.
Assistwith KPI definition, data collection, and reporting (RFT, errors, cycletime, variability).
Contribute to the CognitiveDesign Playbook and sustainability plan.
Requirements
Stronganalytical skills (quantitative and qualitative).
Abilityto interpret operational data, error trends, and compliance metrics.
Experiencein lean, human factors, or continuous improvement methodologies.
Skillsin visual modeling (journey maps, heat maps, process flows).
#J-18808-Ljbffr