Director of Career Success
City University of New York, New York, NY, United States
Director of Career Success
As a leading online school in New York since 2006, the CUNY School of Professional Studies (CUNY SPS) offers the most online bachelor's and master's degree options at the City University of New York, and serves as the University's first undergraduate all-transfer college. With 26 degrees and numerous other non-degree and grant-funded workplace learning programs, CUNY SPS meets the needs of adults who wish to finish a bachelor's degree, progress from an associate's degree, earn a master's degree or certificate in a specialized field, and advance in the workplace or change careers. Consistently ranked highly by U.S. News & World Report for its online offerings, CUNY SPS has emerged as a nationwide leader in online education. The School's renowned and affordable online programs ensure that busy working adults may fulfill their educational goals on their own time and schedule. As CUNY SPS moves beyond its 20th year, we dedicate ourselves to engendering an innovative and transformative student-centered experience.
Reporting to the Chief Student Experience Officer, the Director of Career Success assumes a leadership role in advancing career success for adult learners across a diverse population of undergraduate, graduate, certificate, and alumni students. The majority of SPS students are working adults who are seeking to advance, transition, or accelerate their careers, and this role is specifically designed to meet those needs. The Director of Career Success designs and delivers career advancement programming in synchronous and asynchronous formats, provides direct career coaching, cultivates employer partnerships and build talent pipelines, develops a digital ecosystem of self-service career tools, collaborates with Academic Affairs to integrate career competencies by program, and work across the Student Success unit to advance post‑graduation outcomes. Some evening and weekend work is required.
In addition to the CUNY Title Overview, the Director of Career Success:
Develops, manages, and continuously improves a portfolio of career development programs designed to meet the needs of adult learners seeking career advancement, transition, or acceleration.
Designs and delivers online workshops, career fairs, employer information sessions, and other career-related events in both synchronous and asynchronous formats to ensure accessibility for working adult students across time zones and schedules.
Designs and produces outcomes assessment reports; analyzes data and recommends strategies to expand and improve career success services.
Provides individualized career coaching to adult learners, students, and alumni across all programs, supporting career advancement through development of career competencies including resume writing, interview preparation, professional networking, salary negotiation, and job search strategy tailored to mid‑career and career‑changing professionals.
Identifies, cultivates, and maintains relationships with employers, industry partners, and community organizations to build talent pipelines and generate internship, job, and experiential learning opportunities for SPS adult learners, students, and alumni; develops employer engagement strategies that connect hiring partners directly with SPS’s working adult student population.
Represents the School of Professional Studies at conferences, CUNY meetings, open houses, employer events, and professional presentations.
Partners with Academic Affairs to identify career competencies relevant to each program of study and integrate those competencies into career success programming; collaborates with academic programs to develop sector‑specific employer pipelines aligned with student career interests, program outcomes, and industry hiring trends.
Builds and maintains a digital ecosystem of self‑service career tools and resources that allow adult learners to engage with career support on their own schedule; evaluates and implements career‑related technologies, platforms, and assessment tools, and makes recommendations for acquisition and deployment.
Updates and maintains accurate career‑related materials, webpages, and other student‑facing resources to ensure current and accessible information.
Publicizes career success offerings and events to students, alumni, community members, faculty, and employers using effective and strategic marketing techniques.
Reviews and evaluates the performance of assigned staff, providing guidance, appropriate training, and coaching where needed; conducts constructive and timely performance reviews.
Manages the career success operational budget, including tracking expenditures and making recommendations for resource allocation.
Performs related duties as assigned.
NOTE:
Until further notice, work will be performed in a hybrid manner with 70% onsite presence.
Qualifications Required Bachelor’s degree and eight years’ related experience required in career services, career coaching, workforce development, student affairs, or a closely related field, including experience providing career coaching or advising to adult learners, working professionals, or diverse student populations, with an understanding of the needs of non‑traditional and career‑advancing students.
Preferred
Master's degree in higher education, counseling, student affairs, or a related field.
Experience working in a professional studies, adult learner, or online learning environment.
Experience with outcomes assessment and data‑informed program improvement.
Familiarity with career management platforms and employer relationship tools.
Strong interpersonal and communication skills with the ability to engage effectively with students, faculty, employers, and community partners.
Commitment to equity, access, and culturally responsive practice in career development.
CUNY Title Overview
Establishes goals, objectives, and plans for providing career services; assesses and reports outcomes to management and the overall College community
Directs overall operations of physical and virtual career centers, including staff, facilities, and technologies
Plans and implements marketing strategies for identifying and cultivating a diverse group of potential employers
Plans, promotes, and markets services and information to students, including information resources, career counseling, informational programs, and assessment programs
Hires, trains, and manages full- and part‑time staff as well as student interns
Collaborates with other academic and administrative units to promote the goals of the career office
Performs related duties as assigned.
CUNY Title Higher Education Officer
FLSA Exempt
Compensation and Benefits Salary commensurate with education and experience, from $113,982 - $122,201. CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well‑being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
Equal Employment Opportunity CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
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Reporting to the Chief Student Experience Officer, the Director of Career Success assumes a leadership role in advancing career success for adult learners across a diverse population of undergraduate, graduate, certificate, and alumni students. The majority of SPS students are working adults who are seeking to advance, transition, or accelerate their careers, and this role is specifically designed to meet those needs. The Director of Career Success designs and delivers career advancement programming in synchronous and asynchronous formats, provides direct career coaching, cultivates employer partnerships and build talent pipelines, develops a digital ecosystem of self-service career tools, collaborates with Academic Affairs to integrate career competencies by program, and work across the Student Success unit to advance post‑graduation outcomes. Some evening and weekend work is required.
In addition to the CUNY Title Overview, the Director of Career Success:
Develops, manages, and continuously improves a portfolio of career development programs designed to meet the needs of adult learners seeking career advancement, transition, or acceleration.
Designs and delivers online workshops, career fairs, employer information sessions, and other career-related events in both synchronous and asynchronous formats to ensure accessibility for working adult students across time zones and schedules.
Designs and produces outcomes assessment reports; analyzes data and recommends strategies to expand and improve career success services.
Provides individualized career coaching to adult learners, students, and alumni across all programs, supporting career advancement through development of career competencies including resume writing, interview preparation, professional networking, salary negotiation, and job search strategy tailored to mid‑career and career‑changing professionals.
Identifies, cultivates, and maintains relationships with employers, industry partners, and community organizations to build talent pipelines and generate internship, job, and experiential learning opportunities for SPS adult learners, students, and alumni; develops employer engagement strategies that connect hiring partners directly with SPS’s working adult student population.
Represents the School of Professional Studies at conferences, CUNY meetings, open houses, employer events, and professional presentations.
Partners with Academic Affairs to identify career competencies relevant to each program of study and integrate those competencies into career success programming; collaborates with academic programs to develop sector‑specific employer pipelines aligned with student career interests, program outcomes, and industry hiring trends.
Builds and maintains a digital ecosystem of self‑service career tools and resources that allow adult learners to engage with career support on their own schedule; evaluates and implements career‑related technologies, platforms, and assessment tools, and makes recommendations for acquisition and deployment.
Updates and maintains accurate career‑related materials, webpages, and other student‑facing resources to ensure current and accessible information.
Publicizes career success offerings and events to students, alumni, community members, faculty, and employers using effective and strategic marketing techniques.
Reviews and evaluates the performance of assigned staff, providing guidance, appropriate training, and coaching where needed; conducts constructive and timely performance reviews.
Manages the career success operational budget, including tracking expenditures and making recommendations for resource allocation.
Performs related duties as assigned.
NOTE:
Until further notice, work will be performed in a hybrid manner with 70% onsite presence.
Qualifications Required Bachelor’s degree and eight years’ related experience required in career services, career coaching, workforce development, student affairs, or a closely related field, including experience providing career coaching or advising to adult learners, working professionals, or diverse student populations, with an understanding of the needs of non‑traditional and career‑advancing students.
Preferred
Master's degree in higher education, counseling, student affairs, or a related field.
Experience working in a professional studies, adult learner, or online learning environment.
Experience with outcomes assessment and data‑informed program improvement.
Familiarity with career management platforms and employer relationship tools.
Strong interpersonal and communication skills with the ability to engage effectively with students, faculty, employers, and community partners.
Commitment to equity, access, and culturally responsive practice in career development.
CUNY Title Overview
Establishes goals, objectives, and plans for providing career services; assesses and reports outcomes to management and the overall College community
Directs overall operations of physical and virtual career centers, including staff, facilities, and technologies
Plans and implements marketing strategies for identifying and cultivating a diverse group of potential employers
Plans, promotes, and markets services and information to students, including information resources, career counseling, informational programs, and assessment programs
Hires, trains, and manages full- and part‑time staff as well as student interns
Collaborates with other academic and administrative units to promote the goals of the career office
Performs related duties as assigned.
CUNY Title Higher Education Officer
FLSA Exempt
Compensation and Benefits Salary commensurate with education and experience, from $113,982 - $122,201. CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well‑being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
Equal Employment Opportunity CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
#J-18808-Ljbffr