Senior Customer Development Manager (Military Channel)
Nestlé SA, Bridgewater, NJ, United States
Senior Customer Development Manager (Military Channel)
At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Our broad product portfolio includes renowned brands such as Garden of Life, Nature's Bounty, Vital Proteins, Orgain, Nuun, BOOST, Carnation Breakfast Essentials, Peptamen, Compleat Organic Blends, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic‑related diseases.
Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.
POSITION OVERVIEW
The Senior Customer Development Manager is responsible for functional management, leadership, and execution of all sales related activities for Military & Government Customers. The individual will support the team with Nestlé’s Co. systems (Osprey) and with customers’ systems.
KEY RESPONSIBILITIES
Develop strategic and winning relationships throughout the retailer.
Manage government and semi‑government customers (DeCA, AAFES, Navy, Marine Corps, Coast Guard), including compliance with customer‑specific policies, contracts, and operating procedures.
Partner with military‑specific brokers and distributors (e.g., EURPAC, regional DSD/warehouse partners) to ensure execution, forecasting accuracy, and service levels.
Focus on exceeding performance goals via off‑shelf display, distribution gains, etc.
Establish strong working relationships with all internal teams including Customer Strategy, Finance, and Customer Service.
Detailed understanding of the Customers go‑to‑market model including Category Management strategy and government procurement processes, bid structures, and item authorization cycles.
Execute brand and category growth strategy that aligns with the customer.
Identify new opportunities for growth; develop and implement strategic growth plan aligned with corporate goals.
Educate business partners on our products, retail goals, and measurement of success.
Deliver customer presentations that demonstrate innovation, shelf positioning, promotions, and pricing.
Manage daily business in partnership with customers, including UPC product/item setup, maintenance, logistics and inventory management.
Responsible for Trade Investment Management (Osprey) system inputs, trade fund management, direct sales forecasting, and projection activities for the company.
Implement strong trade management and budget processing focused on a strong ROI.
EXPERIENCE AND EDUCATION REQUIREMENTS
Bachelor's Degree in business or related field preferred.
7 years sales experience strongly preferred but not required. Minimum 2 years managing strategic Military/Government customers highly preferred.
Broker management experience and military/government experience required.
Understanding of DeCA/AAFES operating models, distributors, and compliance requirements.
Experience in consumer goods and Vitamins and supplements highly preferred.
Prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that increase sales and market share for the company and its customers.
SKILLS
Knowledge of Project Management and experience with setting up and managing projects in a complex, fast‑moving environment.
Knowledge of relationship management, experience and mindset to work with partners in building initiatives that deliver on goals.
Ability to manage multiple priorities and multiple brands/categories.
High level of organizational skills, good written and oral communication skills.
Comfort working through brokers, distributors, and indirect selling models.
Ability to manage complex, multi‑entity brand portfolios and funding structures.
Ability to work independently and meet deadlines.
Must be able to multi‑task and follow‑up when responses are needed.
Deep understanding of the assigned Customer and how to develop demand creation plans.
Ability to utilize creativity and push beyond the obvious, comfortable exploring “unchartered” territory in setting recommendations and goals.
Problem solver with a solutions oriented mindset.
Dynamic leader who can push past obstacles and overcome objections.
Articulate communicator who can quickly synthesize data.
P&L management and strong financial acumen.
This position will be either a remote or hybrid role based on the selected candidate’s geographic location. Preference will be given to applicants who live within a commutable distance of Bridgewater, NJ.
The approximate pay range for this position is $150,000 to $170,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.
Nestlé offers performance‑based incentives and a competitive total rewards package, which includes a 401(k) with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position.
It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you’re at the forefront of our minds as we recruit top talent to join Nestlé. The skills you’ve gained while serving our country—such as flexibility, agility, and leadership—are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1‑800‑321‑6467.
This position is not eligible for Visa Sponsorship.
#J-18808-Ljbffr
At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Our broad product portfolio includes renowned brands such as Garden of Life, Nature's Bounty, Vital Proteins, Orgain, Nuun, BOOST, Carnation Breakfast Essentials, Peptamen, Compleat Organic Blends, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic‑related diseases.
Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.
POSITION OVERVIEW
The Senior Customer Development Manager is responsible for functional management, leadership, and execution of all sales related activities for Military & Government Customers. The individual will support the team with Nestlé’s Co. systems (Osprey) and with customers’ systems.
KEY RESPONSIBILITIES
Develop strategic and winning relationships throughout the retailer.
Manage government and semi‑government customers (DeCA, AAFES, Navy, Marine Corps, Coast Guard), including compliance with customer‑specific policies, contracts, and operating procedures.
Partner with military‑specific brokers and distributors (e.g., EURPAC, regional DSD/warehouse partners) to ensure execution, forecasting accuracy, and service levels.
Focus on exceeding performance goals via off‑shelf display, distribution gains, etc.
Establish strong working relationships with all internal teams including Customer Strategy, Finance, and Customer Service.
Detailed understanding of the Customers go‑to‑market model including Category Management strategy and government procurement processes, bid structures, and item authorization cycles.
Execute brand and category growth strategy that aligns with the customer.
Identify new opportunities for growth; develop and implement strategic growth plan aligned with corporate goals.
Educate business partners on our products, retail goals, and measurement of success.
Deliver customer presentations that demonstrate innovation, shelf positioning, promotions, and pricing.
Manage daily business in partnership with customers, including UPC product/item setup, maintenance, logistics and inventory management.
Responsible for Trade Investment Management (Osprey) system inputs, trade fund management, direct sales forecasting, and projection activities for the company.
Implement strong trade management and budget processing focused on a strong ROI.
EXPERIENCE AND EDUCATION REQUIREMENTS
Bachelor's Degree in business or related field preferred.
7 years sales experience strongly preferred but not required. Minimum 2 years managing strategic Military/Government customers highly preferred.
Broker management experience and military/government experience required.
Understanding of DeCA/AAFES operating models, distributors, and compliance requirements.
Experience in consumer goods and Vitamins and supplements highly preferred.
Prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that increase sales and market share for the company and its customers.
SKILLS
Knowledge of Project Management and experience with setting up and managing projects in a complex, fast‑moving environment.
Knowledge of relationship management, experience and mindset to work with partners in building initiatives that deliver on goals.
Ability to manage multiple priorities and multiple brands/categories.
High level of organizational skills, good written and oral communication skills.
Comfort working through brokers, distributors, and indirect selling models.
Ability to manage complex, multi‑entity brand portfolios and funding structures.
Ability to work independently and meet deadlines.
Must be able to multi‑task and follow‑up when responses are needed.
Deep understanding of the assigned Customer and how to develop demand creation plans.
Ability to utilize creativity and push beyond the obvious, comfortable exploring “unchartered” territory in setting recommendations and goals.
Problem solver with a solutions oriented mindset.
Dynamic leader who can push past obstacles and overcome objections.
Articulate communicator who can quickly synthesize data.
P&L management and strong financial acumen.
This position will be either a remote or hybrid role based on the selected candidate’s geographic location. Preference will be given to applicants who live within a commutable distance of Bridgewater, NJ.
The approximate pay range for this position is $150,000 to $170,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.
Nestlé offers performance‑based incentives and a competitive total rewards package, which includes a 401(k) with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position.
It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you’re at the forefront of our minds as we recruit top talent to join Nestlé. The skills you’ve gained while serving our country—such as flexibility, agility, and leadership—are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1‑800‑321‑6467.
This position is not eligible for Visa Sponsorship.
#J-18808-Ljbffr