Business Analyst II - Payments - Senior Associate
JPMorgan Chase & Co., Plano, TX, United States
Deliver data-driven insights that shape global network strategy and profitability—while gaining direct exposure to senior leaders, including the Head of the Payment Network Office.
As a Business Analyst in Payment Network Office, you will be accountable for providing data‑driven strategic insights that help drive our international Network strategy. This includes topics such as network fees, rules, new products, interchange, merchant profitability, and merchant sales trends. You will also partner across the firm on strategic initiatives that directly drive profitability. You will have significant opportunity to network across many different functional groups, geographies, and will have direct exposure to the Head of the JPMC Payment Network Office along with other senior leaders.
Payments is a rapidly evolving, high‑profile space and JPMorgan Chase (NYSE: JPM), as one of the industry’s largest and most important players, has an enormous opportunity to shape its future. The Payment Networks Office is at the nexus of these exciting developments by redefining our relationships with our Network partners (Visa, MasterCard, Discover, American Express, etc.).
Job responsibilities
Analyzing consumer, merchant, network, and industry data; helping to solve problems and making recommendations for action
Influencing and shaping strategy international Network strategy
Validating data; Identifying underlying causes of data discrepancies
Articulating insights to senior management
Optimizing existing data environments and creating new datasets
Proactively identifying ways to improve processes and procedures
Creating new python scripts to automate operational processes
Utilizing AI Agents to help with processing data and automating workflows
Driving an environment of risk controls; escalating issues to senior management as needed
Understanding the payments industry and staying abreast of current market environment and trends
Required qualifications, capabilities, and skills
3+ years of experience in the Consumer Payments industry (Merchant Acquiring, Credit Cards, Debit Cards, or Network Operations)
3+ years of experience in data analytics and modeling skills, including strong proficiency with Excel
Working knowledge of payment network fees and interchange
Background in billing reconciliations
Superior attention to details and process / project management skills
Strong presentation (oral and written) skills. Ability to articulate complex problems and solutions in a concise and relevant manner to all staff levels, including senior management
Strong personal time management skills with demonstrated ability to effectively organize tasks and motivate individuals (internal and external) around initiatives
Working knowledge of Analytical Tools / Coding (SQL, SAS, R, Tableau, Snowflake, Python, AI)
Preferred qualifications, capabilities, and skills
Background in Consulting, Strategy, Investment Banking or another analytical client services role preferred
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As a Business Analyst in Payment Network Office, you will be accountable for providing data‑driven strategic insights that help drive our international Network strategy. This includes topics such as network fees, rules, new products, interchange, merchant profitability, and merchant sales trends. You will also partner across the firm on strategic initiatives that directly drive profitability. You will have significant opportunity to network across many different functional groups, geographies, and will have direct exposure to the Head of the JPMC Payment Network Office along with other senior leaders.
Payments is a rapidly evolving, high‑profile space and JPMorgan Chase (NYSE: JPM), as one of the industry’s largest and most important players, has an enormous opportunity to shape its future. The Payment Networks Office is at the nexus of these exciting developments by redefining our relationships with our Network partners (Visa, MasterCard, Discover, American Express, etc.).
Job responsibilities
Analyzing consumer, merchant, network, and industry data; helping to solve problems and making recommendations for action
Influencing and shaping strategy international Network strategy
Validating data; Identifying underlying causes of data discrepancies
Articulating insights to senior management
Optimizing existing data environments and creating new datasets
Proactively identifying ways to improve processes and procedures
Creating new python scripts to automate operational processes
Utilizing AI Agents to help with processing data and automating workflows
Driving an environment of risk controls; escalating issues to senior management as needed
Understanding the payments industry and staying abreast of current market environment and trends
Required qualifications, capabilities, and skills
3+ years of experience in the Consumer Payments industry (Merchant Acquiring, Credit Cards, Debit Cards, or Network Operations)
3+ years of experience in data analytics and modeling skills, including strong proficiency with Excel
Working knowledge of payment network fees and interchange
Background in billing reconciliations
Superior attention to details and process / project management skills
Strong presentation (oral and written) skills. Ability to articulate complex problems and solutions in a concise and relevant manner to all staff levels, including senior management
Strong personal time management skills with demonstrated ability to effectively organize tasks and motivate individuals (internal and external) around initiatives
Working knowledge of Analytical Tools / Coding (SQL, SAS, R, Tableau, Snowflake, Python, AI)
Preferred qualifications, capabilities, and skills
Background in Consulting, Strategy, Investment Banking or another analytical client services role preferred
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