Captain - Dining Room
Union Square Hospitality Group, New York, NY, United States
The Modern, 9 W 53rd St, New York, NY 10019, USA
The Modern is a Michelin-starred contemporary American restaurant at the Museum of Modern Art. The restaurant features refined, unexpectedly playful dishes that highlight exceptional ingredients and seasonality in two distinct culinary experiences: a bold tasting or prix fixe menu in the dining room and an à la carte menu in the lively Bar Room. An extensive selection of wines showcases exceptional diversity and value in both classic and emerging regions.
The Modern holds two Michelin stars, a Three Star review in the New York Times, four James Beard Awards, and the Grand Award from Wine Spectator and is part of Danny Meyer’s Union Square Hospitality Group.
Who you are Captains are responsible for ensuring that all guests who dine with us have memorable experiences filled with hospitality, delicious food and drinks, and exceptional service. The Captain is an integral member of our Service team and is ultimately responsible for the sale and service of our food and beverages, while acting as a leader on the floor and providing our guests with warm and attentive hospitality.
What you’ll do
Consistently support a culture of Enlightened Hospitality
Demonstrate mastery of all food and beverage menu items, fluency of all ingredients and preparations, and the ability to make recommendations according to guest preferences
Consistently follows and leads the team on steps of service with efficiency and grace, while maintaining a sense of urgency throughout service
Anticipates guest needs, ensuring constant communication with colleagues, management, and the kitchen during service
Maintains the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service
Demonstrates an eagerness to continue to learn and grow
What we need from you
3+ years’ experience in a Service role in a similar environment
English fluency and additional languages preferred, but not required
Ability to stand or walk for long periods of time
Ability to balance & carry multiple plates, glass racks and or glasses, and lift objects up to 30 lbs.
What you’ll get from us
Competitive pay: Hourly rate of $11.35/hour plus tips
Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
Time to recharge: Generous paid time off and paid parental leave to support life outside of work
Invest in your future: A matched 401(k) plan to help you grow long-term savings
Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
Hospitality perks: 51% dining discount across the entire USHG family of restaurants
Convenience & flexibility: Pre-tax commuter benefits for transit and parking
Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality
Putting Enlightened Hospitality into Practice Integral to our culture are our six behaviors. Our behaviors guide how we work together.
We play to win with humble swagger.
Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
Turn over the rocks and always be connecting dots
to build uplifting experiences and relationships
Center the salt shaker
with an unwavering commitment to excellence and the values that matter most
Write a great next chapter.
The road to success is paved with mistakes well-handled
Bring a charitable assumption
and err on the side of generosity
Leave our campsite better than we found it;
always responsible for the impact of our wake
The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.
The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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The Modern is a Michelin-starred contemporary American restaurant at the Museum of Modern Art. The restaurant features refined, unexpectedly playful dishes that highlight exceptional ingredients and seasonality in two distinct culinary experiences: a bold tasting or prix fixe menu in the dining room and an à la carte menu in the lively Bar Room. An extensive selection of wines showcases exceptional diversity and value in both classic and emerging regions.
The Modern holds two Michelin stars, a Three Star review in the New York Times, four James Beard Awards, and the Grand Award from Wine Spectator and is part of Danny Meyer’s Union Square Hospitality Group.
Who you are Captains are responsible for ensuring that all guests who dine with us have memorable experiences filled with hospitality, delicious food and drinks, and exceptional service. The Captain is an integral member of our Service team and is ultimately responsible for the sale and service of our food and beverages, while acting as a leader on the floor and providing our guests with warm and attentive hospitality.
What you’ll do
Consistently support a culture of Enlightened Hospitality
Demonstrate mastery of all food and beverage menu items, fluency of all ingredients and preparations, and the ability to make recommendations according to guest preferences
Consistently follows and leads the team on steps of service with efficiency and grace, while maintaining a sense of urgency throughout service
Anticipates guest needs, ensuring constant communication with colleagues, management, and the kitchen during service
Maintains the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service
Demonstrates an eagerness to continue to learn and grow
What we need from you
3+ years’ experience in a Service role in a similar environment
English fluency and additional languages preferred, but not required
Ability to stand or walk for long periods of time
Ability to balance & carry multiple plates, glass racks and or glasses, and lift objects up to 30 lbs.
What you’ll get from us
Competitive pay: Hourly rate of $11.35/hour plus tips
Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
Time to recharge: Generous paid time off and paid parental leave to support life outside of work
Invest in your future: A matched 401(k) plan to help you grow long-term savings
Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
Hospitality perks: 51% dining discount across the entire USHG family of restaurants
Convenience & flexibility: Pre-tax commuter benefits for transit and parking
Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality
Putting Enlightened Hospitality into Practice Integral to our culture are our six behaviors. Our behaviors guide how we work together.
We play to win with humble swagger.
Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
Turn over the rocks and always be connecting dots
to build uplifting experiences and relationships
Center the salt shaker
with an unwavering commitment to excellence and the values that matter most
Write a great next chapter.
The road to success is paved with mistakes well-handled
Bring a charitable assumption
and err on the side of generosity
Leave our campsite better than we found it;
always responsible for the impact of our wake
The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.
The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr