Job Summary
This job establishes a cohesive product vision and strategy across the company, leading product strategy development with cross‑functional teams. It balances innovative design with technical implementation while meeting regulatory requirements and customer needs. The focus is on enhancing customer experience, using metrics for product success, and standardizing analytics and market research for data‑driven decisions. Responsibilities include ensuring product profitability, leading operational reviews, and collaborating with global partners to maximize efficiency in a dynamic environment.
Essential Responsibilities
- Establish a shared vision across the company for one or more products or a platform product enabling development and scalability, with a deliberate and cohesive strategy.
- Lead product strategy development and create a clear, executable view of the product strategy with cross‑functional stakeholders.
- Influence the architectural roadmap and balance innovative design with technical implementation while meeting regulatory requirements, time‑to‑market, customer needs and product profitability.
- Champion the customer experience and prioritize customer needs in product requirements and decision making.
- Define and use metrics that inform the success of products, including usability studies, research and market analysis.
- Standardize workstreams to include analytics, customer discovery, market research and competitive analysis to drive data‑driven decision‑making.
- Be responsible for product profitability, including budgetary decisions.
- Lead operational mechanisms that drive execution and accountability, including Product Reviews, Operating Reviews and Business Reviews, and interface with senior leadership as needed.
- Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.
Minimum Qualifications
- 10+ years of relevant experience and a Bachelor’s degree, or an equivalent combination of education and experience.
- At least 2 years of experience leading others.
Preferred Qualifications
- Proven experience in creating, grooming and delivering on product roadmaps and strategies (including acquisition, engagement and retention based roadmaps), preferably within the financial services or fintech industry.
- Strong understanding of the product development lifecycle and associated artifacts, deliverables and documented plans.
- Demonstrated ability to think strategically and creatively while applying sound business judgment and quantitative analytics.
- Excellent analytical, problem‑solving and decision‑making skills.
- Ability to work collaboratively with cross‑functional teams and manage multiple stakeholders.
- Strong, effective communication and presentation skills.
- A passion for innovation and a customer‑centric mindset.
Equal Employment Opportunity Statement
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at
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