Director, Facilities & Process Engineering - Memphis, TN
Dragonfly Health, memphis, tn, United States
Company Overview
Dragonfly Health is the leading care‑at‑home data, technology and service platform, and the industry’s first scalable durable medical equipment (DME) and pharmacy solution. Built on a 20‑year history, it manages DME and pharmaceutical services as part of a single, efficient solution for caregivers, patients, and their families, serving over 145,000 patients every day in all 50 states.
Benefits
- Competitive Pay $125,000 + 20% annual bonus
- Comprehensive benefits package (health, dental, vision, PTO, sick time, 401(k) w/match, etc.)
- Growth opportunity and career advancement
- Agile and adaptable team culture
- Innovative and revolutionary technology solutions
- A higher calling to provide quality patient care
Responsibilities
- Lead the design, optimization, and continuous improvement of a national facilities network, applying industrial engineering principles to improve workflow efficiency, site performance, and operational outcomes
- Leverage analytics, data, and reporting to identify inefficiencies, optimize resource utilization, and inform executive decision‑making across the portfolio
- Partner cross‑functionally with Operations, Finance, Compliance, and Analytics to drive process improvements, operational alignment, and scalable solutions
- Lead and execute a long‑term facilities strategy aligned with organizational growth and M&A initiatives
- Oversee site selection, acquisition, design, and build‑out of new locations, ensuring optimal layout and operational efficiency
- Direct major construction, renovation, relocation, and redesign projects across multiple sites
- Develop and manage multi‑year capital and operating budgets for all facilities, driving cost optimization and financial performance
- Oversee lease negotiations, renewals, and real‑estate contracts to secure favorable terms
- Establish strategic vendor and contractor relationships to optimize cost and service delivery
- Ensure compliance with regulatory, safety, environmental, and accreditation standards across all sites
- Lead and develop facilities staff and external contractors to drive performance, accountability, and operational excellence
Qualifications
- Strong background in Industrial Engineering, Process Engineering, or Operations Engineering, with experience in process optimization, workflow design, and operational efficiency
- Proven ability to apply data‑driven methodologies to improve facility layout, throughput, resource utilization, and cost performance
- Analytical mindset with the ability to translate data into actionable insights and operational improvements
- Strong leadership presence with experience managing teams and contractors in complex, multi‑site environments
- Expertise in facilities operations, capital planning, and portfolio management
- Advanced knowledge of regulatory compliance and operational standards
- Strong financial acumen with experience managing budgets, capital planning, and resource allocation
- Skilled negotiator with experience in lease and vendor contract management
- Ability to manage multiple large‑scale projects simultaneously
- Excellent communication skills across all organizational levels
- Comfortable navigating growth, change, and complex organizational needs