MS Dynamic 365 - Techno Functional Consultant
Infowave Systems, Inc, rancho cucamonga, ca, United States
MS Dynamic 365 - Techno Functional Consultant
Title : MS Dynamic 365 Techno/Functional Consultant
Location: Rancho Cucamonga, CA (Hybrid)
The Microsoft Dynamics 365 CRM Techno-Functional Consultant will be responsible for both technical and functional aspects of the CRM implementation and support. This role involves working closely with business users and other IT teams.
Responsibilities
- Gather and analyze new and changing business requirements for the Dynamics 365 CRM system.
- Configure and customize the Dynamics 365 CRM system to meet changing business needs.
- Develop and implement technical solutions within Dynamics 365 CRM as needed.
- Provide training and support to end-users.
- Collaborate with cross-functional teams to ensure seamless integration and support.
- Perform system testing and quality assurance for any changes and updates.
- Stay up to date with the latest updates and features in Dynamics 365.
- Troubleshoot and resolve any technical issues related to the CRM system.
Qualifications
- Bachelor's degree in computer science, Information Technology, or a related field.
- Proven experience with Microsoft Dynamics 365 CRM.
- Strong understanding of CRM workflows, customization, and configuration.
- Ability to translate business requirements into technical solutions.
- Good communication and interpersonal skills.
- Proven experience with Power Platform (Power BI, Power Apps, Power Automate).
Skills
- Microsoft Dynamics 365 CRM
- Customization and Configuration
- Power Platform
- SQL
- C#
- JavaScript
- Azure Services
- API Integration
- Problem-Solving
Infowave Systems is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
Other information
- Seniority level : Mid-Senior level
- Employment type : Full-time
- Job function : Information Technology
- Industries : IT Services and IT Consulting