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Sales Engineer

Innovative Refrigeration Systems, Inc., Lyndhurst, VA, United States


Innovative Refrigeration Systems, Inc. Innovative Refrigeration Systems, Inc. is a premier custom design-build contractor for industrial refrigeration systems, providing design, fabrication, construction, commissioning, and service in-house. Based in Lyndhurst, VA, this position plays a vital role in customer engagement, solution development, and long-term relationship management in the industrial refrigeration industry.

We are looking for a technically inclined and motivated Sales Engineer to help drive business development across our compliance software and aftermarket service divisions. The Sales Engineer leads efforts to grow and manage customer accounts by combining technical knowledge with strategic sales experience. This role oversees multiple aspects of account engagement—including recurring engineering services, software sales, training, and compliance management—while ensuring strong relationships and customer satisfaction.

Key Duties

Translate complex engineering concepts into actionable client solutions

Manage the full sales lifecycle from prospecting to project delivery for new and existing customers

Collaborate with engineering teams to design and quote custom solutions

Serve as a trusted advisor and point of contact for assigned accounts

Align customer needs with product and service offerings through consultative sales

Partner with internal teams to coordinate service and product implementation

Represent the company at trade shows, industry events, and client meetings

Facilitate post-sale customer service and ensure follow-through on deliverables

Support lead generation through cold calling, referrals, networking, and content marketingMaintain accurate records in CRM (HubSpot/Salesforce)

Requirements

Bachelor of Science in Mechanical Engineering (BSME) from an accredited institution

Strong mechanical aptitude and ability to communicate technical concepts

Ability to interact with a wide range of stakeholders from site-level staff to C-suite executives

CRM proficiency (HubSpot, Salesforce, or similar platforms)

Effective project management, organizational, and professional communication skills

Must be able to remain in a stationary position (seated or standing) for extended periods

Occasionally may need to lift or carry items up to 25 pounds (e.g., office supplies, small equipment)

Preferences

Experience in industrial or refrigeration sales

Familiarity with engineering-based services or compliance programs

Strong customer service and relationship-building background

Benefits In addition to a competitive base salary, we provide a comprehensive and employee-focused benefits package designed to support your financial security, health, and work-life balance:

Generous retirement plan with a dollar-for-dollar 401(k) match up to 15%

401(k) student loan repayment match up to 15%

Medical insurance with 75% of employee and family premiums covered by the company

Dental and vision insurance options

Optional supplemental insurance coverage

Short-term and long-term disability insurance

Accidental death and dismemberment (AD&D) coverage

Company-paid life insurance

Weekly pay

Competitive paid vacation and holiday time

Paid sick leave, bereavement leave, and jury duty leave

Employee referral bonus program

Opportunities for career advancement, professional development, training, and apprenticeship programs

Access to employee discounts on cell phone plans, vehicle rentals, and other eligible services

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