
Retention Specialist — Inbound Calls & Value Builder
CarShield, Des Moines, IA, United States
A growing insurance service provider is seeking a Customer Retention Representative to enhance customer loyalty. This role involves answering inbound calls from existing customers, assessing retention needs, and building value in services offered. The ideal candidate should have strong communication and customer service skills, alongside 2+ years of experience in a call center environment. Onsite work at the headquarters in St. Peters, Missouri is required. A comprehensive benefits package, including bonuses and tuition discounts, is also offered.
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