Relationship Banker
F.N.B. Corporation, New Castle, PA, United States
Primary Office Location
2353 Harlansburg Road, New Castle, PA 16101
Position Title Relationship Banker
Business Unit Retail
Reports To Varies Based on Assignment
Join our team. Make a difference - for us and for your future. Position Overview This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. The incumbent may be required to work at various locations within the market.
Primary Responsibilities
Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
Make appropriate recommendations in the selling and cross‑selling of Bank products and services.
Identify and achieve individual weekly sales/referral goals set by the Branch Manager.
Incorporate FNB digital products and services into customer interactions.
Use FNB approved branch technology to input and maintain effective data quality for all referrals, customers, and applicants.
Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
Perform routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
Perform other related duties and projects as assigned.
Serve as a risk manager for the business by understanding, reporting, responding to, managing and monitoring daily risk as required by F.N.B. Corporation’s risk management program.
Qualifications
Education: High School diploma or GED.
Experience: 0 years of job‑related experience.
Skills: Excellent customer service, communication, organizational, analytical, and interpersonal skills; detail‑oriented; ability to use a personal computer and job‑related software; proficiency in MS Word (basic), MS Excel (intermediate), and MS PowerPoint (basic).
Knowledge of banking policies, procedures, consumer products and services.
Sales and customer service skills.
Licensures / Certifications Nationwide Mortgage Licensing System and Registry Identifier preferred but required.
Physical Requirements N/A
Equal Employment Opportunity (EEO) It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace. FNB will not provide sponsorship for employment‑based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.
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Position Title Relationship Banker
Business Unit Retail
Reports To Varies Based on Assignment
Join our team. Make a difference - for us and for your future. Position Overview This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. The incumbent may be required to work at various locations within the market.
Primary Responsibilities
Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
Make appropriate recommendations in the selling and cross‑selling of Bank products and services.
Identify and achieve individual weekly sales/referral goals set by the Branch Manager.
Incorporate FNB digital products and services into customer interactions.
Use FNB approved branch technology to input and maintain effective data quality for all referrals, customers, and applicants.
Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
Perform routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
Perform other related duties and projects as assigned.
Serve as a risk manager for the business by understanding, reporting, responding to, managing and monitoring daily risk as required by F.N.B. Corporation’s risk management program.
Qualifications
Education: High School diploma or GED.
Experience: 0 years of job‑related experience.
Skills: Excellent customer service, communication, organizational, analytical, and interpersonal skills; detail‑oriented; ability to use a personal computer and job‑related software; proficiency in MS Word (basic), MS Excel (intermediate), and MS PowerPoint (basic).
Knowledge of banking policies, procedures, consumer products and services.
Sales and customer service skills.
Licensures / Certifications Nationwide Mortgage Licensing System and Registry Identifier preferred but required.
Physical Requirements N/A
Equal Employment Opportunity (EEO) It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace. FNB will not provide sponsorship for employment‑based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.
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