Product Designer: Conversational Experiences
Félix, Miami, FL, United States
About The Role
The Product Design team at Félix Pago is growing. We're a small but mighty group building the foundation for a world-class UX function within one of the fastest-growing fintech companies in LATAM and the U.S. Our mission is simple yet powerful: build financial tools to empower Latino immigrants in the U.S. Great UX at Félix means combining empathy, cultural understanding, and design excellence across every touchpoint, from conversation flows to trust‑building visuals. This is an opportunity to join a growing team as a Product Designer to coach and influence others while creating new and effective ways of working across the entire UX team.
A Product Designer is a hands‑on position requiring research and presentation skills, the ability to generate quantity and quality design concepts, and partnering with product and engineering to set and deliver on deadlines. As a qualified candidate you care deeply about design, welcome feedback, balance usability with creative risk, and push boundaries to achieve the most effective solutions. It’s an exciting chance to have a big impact on a rapidly growing product experience while working with designers in the US and Spain.
Responsibilities
Play a core role in the design and execution of new products and user experiences for our conversational experiences.
Partner closely with our lead product designer to evolve our conversational experiences on WhatsApp and across additional surfaces (mobile, web).
Validate ideas and design decisions with qualitative feedback by user research.
Work closely with engineers, researchers, product managers, data analysts, and support teams to define product and user experience strategy.
Collaborate with designers across our various products to ensure a cohesive user experience across our entire product portfolio.
Push the visual and interaction design forward and help maintain its cohesion by contributing to our design system and larger documentation.
Help shape the Design team culture, influence the way we work, and participate in the hiring process for new talent.
Own the end‑to‑end product development process from a design perspective, prioritize multiple assignments, present work to internal stakeholders, and deliver creative work under deadline.
Requirements
At least 4+ years of consumer product design experience.
Fluency in Spanish (native or near‑native) and advanced English, with the ability to communicate complex ideas clearly in professional settings.
Proficiency in Figma as primary design tool, with experience leveraging its collaborative features, prototyping capabilities, and plugin ecosystem.
Comfort using AI‑powered tools to accelerate design workflow.
Experience working with Product Management and Engineering teams to influence requirements through design.
Experience contributing to or establishing design systems and component libraries for digital product experiences.
Strong mobile experience, having led at least two mobile projects end‑to‑end and contributed to others.
Strong desire to work collaboratively with a growing design team across Product and Brand, UX Research, and Content Strategy.
Solid communication skills with designers and non‑designers alike, effectively articulating problems and design decisions.
Experience validating concepts through research, low and high‑fidelity prototyping, and user testing.
Comfort at both pixel‑perfect level and broad conceptual level.
Ability to think at a high level about product strategy and vision, while recognizing how your work impacts it.
Self‑drive and thrive in a fast‑paced environment.
A strong portfolio showcasing problem‑solving skills and high design caliber; you must provide a link to your portfolio (and password if applicable) to be considered for this role.
(Bonus) Experience designing for modern conversational AI product experiences.
These are applicable requisites, although equivalent competencies in any of the above will also be considered.
What We Offer
Competitive salary.
Initial stock options grant.
Annual performance bonus.
Health, dental, and vision plans.
Remote work environment, with offices in Miami and México City; hybrid model if you are up to it.
Continuous learning opportunities.
Unlimited PTO.
Paid parental leave.
Empowering opportunities for growth in a dynamic entrepreneurial environment.
Equal Opportunity Employer At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.
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A Product Designer is a hands‑on position requiring research and presentation skills, the ability to generate quantity and quality design concepts, and partnering with product and engineering to set and deliver on deadlines. As a qualified candidate you care deeply about design, welcome feedback, balance usability with creative risk, and push boundaries to achieve the most effective solutions. It’s an exciting chance to have a big impact on a rapidly growing product experience while working with designers in the US and Spain.
Responsibilities
Play a core role in the design and execution of new products and user experiences for our conversational experiences.
Partner closely with our lead product designer to evolve our conversational experiences on WhatsApp and across additional surfaces (mobile, web).
Validate ideas and design decisions with qualitative feedback by user research.
Work closely with engineers, researchers, product managers, data analysts, and support teams to define product and user experience strategy.
Collaborate with designers across our various products to ensure a cohesive user experience across our entire product portfolio.
Push the visual and interaction design forward and help maintain its cohesion by contributing to our design system and larger documentation.
Help shape the Design team culture, influence the way we work, and participate in the hiring process for new talent.
Own the end‑to‑end product development process from a design perspective, prioritize multiple assignments, present work to internal stakeholders, and deliver creative work under deadline.
Requirements
At least 4+ years of consumer product design experience.
Fluency in Spanish (native or near‑native) and advanced English, with the ability to communicate complex ideas clearly in professional settings.
Proficiency in Figma as primary design tool, with experience leveraging its collaborative features, prototyping capabilities, and plugin ecosystem.
Comfort using AI‑powered tools to accelerate design workflow.
Experience working with Product Management and Engineering teams to influence requirements through design.
Experience contributing to or establishing design systems and component libraries for digital product experiences.
Strong mobile experience, having led at least two mobile projects end‑to‑end and contributed to others.
Strong desire to work collaboratively with a growing design team across Product and Brand, UX Research, and Content Strategy.
Solid communication skills with designers and non‑designers alike, effectively articulating problems and design decisions.
Experience validating concepts through research, low and high‑fidelity prototyping, and user testing.
Comfort at both pixel‑perfect level and broad conceptual level.
Ability to think at a high level about product strategy and vision, while recognizing how your work impacts it.
Self‑drive and thrive in a fast‑paced environment.
A strong portfolio showcasing problem‑solving skills and high design caliber; you must provide a link to your portfolio (and password if applicable) to be considered for this role.
(Bonus) Experience designing for modern conversational AI product experiences.
These are applicable requisites, although equivalent competencies in any of the above will also be considered.
What We Offer
Competitive salary.
Initial stock options grant.
Annual performance bonus.
Health, dental, and vision plans.
Remote work environment, with offices in Miami and México City; hybrid model if you are up to it.
Continuous learning opportunities.
Unlimited PTO.
Paid parental leave.
Empowering opportunities for growth in a dynamic entrepreneurial environment.
Equal Opportunity Employer At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.
#J-18808-Ljbffr