B2B Logistics Specialist (Tempe, AZ)
Aston Carter, Tempe, AZ, United States
ESS Account Specialist
The Enterprise Special Services (ESS) team is expanding rapidly and is looking for a highly skilled and motivated Account Specialist. This role focuses on enhancing the shipping experience for vendors and sellers using Amazon Inbound Transportation. The selected candidate will collaborate directly with shippers to develop solutions, improve performance metrics, and manage shipper relationships.
Responsibilities
Monitor, verify, and present data daily.
Address transportation disruptions and other barriers in real time.
Identify root causes of transportation defects.
Maintain daily logs on assigned shippers.
Lead weekly calls with assigned shippers.
Conduct daily Business Review Stand‑up calls.
Essential Skills
Account Management/Customer Service experience.
Proficiency in Excel.
Problem‑solving skills.
Knowledge of logistics, transportation, intermodal, and supply chain.
Additional Skills & Qualifications
Good relationship‑building skills.
Effective organizational and communication skills.
Ability to manage disruptions.
Experience in supply chain or logistics is preferred but not required.
Support and training available for technical skills.
Preferred industries for previous top performers include party planning, event coordination, real estate, sales, and restaurants.
Work Environment This position requires 100% on‑site work. It offers a valuable opportunity to engage with top customers and provides potential for full‑time employment conversion. The environment is supportive, with training available for developing technical skills.
Job Type & Location Contract to Hire, based in Tempe, AZ.
Pay and Benefits Hourly pay range: $22.00 – $23.00 per hour.
Benefits for this temporary role
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Application Deadline Position anticipated to close on Apr 29, 2026.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
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Responsibilities
Monitor, verify, and present data daily.
Address transportation disruptions and other barriers in real time.
Identify root causes of transportation defects.
Maintain daily logs on assigned shippers.
Lead weekly calls with assigned shippers.
Conduct daily Business Review Stand‑up calls.
Essential Skills
Account Management/Customer Service experience.
Proficiency in Excel.
Problem‑solving skills.
Knowledge of logistics, transportation, intermodal, and supply chain.
Additional Skills & Qualifications
Good relationship‑building skills.
Effective organizational and communication skills.
Ability to manage disruptions.
Experience in supply chain or logistics is preferred but not required.
Support and training available for technical skills.
Preferred industries for previous top performers include party planning, event coordination, real estate, sales, and restaurants.
Work Environment This position requires 100% on‑site work. It offers a valuable opportunity to engage with top customers and provides potential for full‑time employment conversion. The environment is supportive, with training available for developing technical skills.
Job Type & Location Contract to Hire, based in Tempe, AZ.
Pay and Benefits Hourly pay range: $22.00 – $23.00 per hour.
Benefits for this temporary role
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Application Deadline Position anticipated to close on Apr 29, 2026.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
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