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Oncology Patient Account Rep

CommonSpirit Health, Tacoma, WA, United States


Oncology Patient Account Rep

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings. As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping. Every day you will meticulously post these charges and payments to patient accounts and efficiently schedule daily appointments, contributing to the smooth operation of patient billing and scheduling. To be successful in this role, you will demonstrate meticulous attention to detail in financial transactions, strong organizational skills for scheduling, and a commitment to accuracy and efficiency in patient account management. Schedules patients for department services, including calling patients to set up and confirm scheduled appointments and recording cancellations and rescheduling time slot. May be responsible for keeping department specific calendars (physical or electronic) up-to-date and accurate. Receives, collects, verifies, records, updates and distributes patient medical records, demographics and financial information in accordance with FHS standards and guidelines. Enters data for patient accounts, registration, finance and reimbursement functions. Prepares intake packet and sends requisite paperwork to appropriate staff, providers, and departments. Collects patient records, labs, charts, and other items necessary for patient appointments. Required: Successful completion of an accredited medical terminology course(s) or equivalent on-the-job training, upon hire and two years of related work experience in patient registration, insurance verification, or related function that demonstrates attainment of the requisite job knowledge skills/abilities.