UI/UX Designer
Aditi Consulting, Peoria, IL, United States
Responsibilities
Engage in discovery and research of voice of customer, customer needs, analytics, and requirements across industries and customer roles to deliver an end‑to‑end, holistic customer experience
Support the evolution of Customer Experience, developing the CX portfolio, roadmap, and reference architecture
Partner with Senior Architects to integrate roadmaps with application product plans to drive toward common, unified experiences and drive adoption
Interact with a cross‑functional team and drive customer experience strategy and best practices to implement applications and platforms while maintaining a cohesive end‑to‑end experience
Participate in delivery of projects, working through obstacles across multiple teams (UI/UX designers, business analysts, product owners, etc.) and organizations through diligent planning, attention to detail, communication, and efficient decision making
Strong passion and hands‑on technical experience
Support the production of concept service designs and/or participate in the creation of artifacts by domain architects and implement personas, journey maps, storyboards, etc.
Utilize exceptional problem‑solving skills to work through difficult challenges and identify executable solutions
Effectively collaborate with other eBusiness CX architects, technical architects and data/content owners to define elements needed to deliver the experience
Participate in establishing design guidelines (DEG) and best practices (design strategies) to be used across the ecosystem; support auditors to govern design guidelines
Stay current with innovative improvements/processes available in the larger world of experience design
Typical Task Breakdown
Interact with business partners responsible for individual elements of a customer’s experience (product groups, content area, etc.) as well as vendors hired by these partners
Work directly with dealers and end customers
Interrupt across the entirety of the company’s business model and organization
Maintain direct relationships with Global Product Owners, Marketing/Product Support Managers, and Directors of various organizations, both internal and external
Identify problems quickly and correctly, some of which may not be obvious
Solve problems by determining the best course of action within departmental guidelines, from many existing solutions
Communicate needed investments, architectural changes, or business needs to ensure solutions can be created to deliver the best experience possible
Education & Experience Required
Bachelor’s Degree with 0‑2 years’ experience
Associate’s Degree with a minimum of 2 years’ experience
No degree (HS Graduate and/or GED) with 4 years’ experience
Technical Skills
At least 0‑2 years of UX design experience
Preference for candidates who have proven experience designing complex solutions for complete digital environments (0‑2 years) and using design tools such as Figma (required 1+ years), Sketch, and other UX/UI software; comfortable working autonomously with product and engineering teams
0‑2+ years of experience designing complex systems or applications
Soft Skills
Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision
Compensation
Pay: $32.00 – $33.00 per hour
Non‑exempt positions are eligible for overtime at 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law.
Benefits Overview
Full‑time employees are eligible to select from different benefit packages, which may include medical, dental, life and disability insurance, commuter benefits, 401(k) plan participation with employer match, paid days off, sick leave, and performance or recognition bonus.
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Engage in discovery and research of voice of customer, customer needs, analytics, and requirements across industries and customer roles to deliver an end‑to‑end, holistic customer experience
Support the evolution of Customer Experience, developing the CX portfolio, roadmap, and reference architecture
Partner with Senior Architects to integrate roadmaps with application product plans to drive toward common, unified experiences and drive adoption
Interact with a cross‑functional team and drive customer experience strategy and best practices to implement applications and platforms while maintaining a cohesive end‑to‑end experience
Participate in delivery of projects, working through obstacles across multiple teams (UI/UX designers, business analysts, product owners, etc.) and organizations through diligent planning, attention to detail, communication, and efficient decision making
Strong passion and hands‑on technical experience
Support the production of concept service designs and/or participate in the creation of artifacts by domain architects and implement personas, journey maps, storyboards, etc.
Utilize exceptional problem‑solving skills to work through difficult challenges and identify executable solutions
Effectively collaborate with other eBusiness CX architects, technical architects and data/content owners to define elements needed to deliver the experience
Participate in establishing design guidelines (DEG) and best practices (design strategies) to be used across the ecosystem; support auditors to govern design guidelines
Stay current with innovative improvements/processes available in the larger world of experience design
Typical Task Breakdown
Interact with business partners responsible for individual elements of a customer’s experience (product groups, content area, etc.) as well as vendors hired by these partners
Work directly with dealers and end customers
Interrupt across the entirety of the company’s business model and organization
Maintain direct relationships with Global Product Owners, Marketing/Product Support Managers, and Directors of various organizations, both internal and external
Identify problems quickly and correctly, some of which may not be obvious
Solve problems by determining the best course of action within departmental guidelines, from many existing solutions
Communicate needed investments, architectural changes, or business needs to ensure solutions can be created to deliver the best experience possible
Education & Experience Required
Bachelor’s Degree with 0‑2 years’ experience
Associate’s Degree with a minimum of 2 years’ experience
No degree (HS Graduate and/or GED) with 4 years’ experience
Technical Skills
At least 0‑2 years of UX design experience
Preference for candidates who have proven experience designing complex solutions for complete digital environments (0‑2 years) and using design tools such as Figma (required 1+ years), Sketch, and other UX/UI software; comfortable working autonomously with product and engineering teams
0‑2+ years of experience designing complex systems or applications
Soft Skills
Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision
Compensation
Pay: $32.00 – $33.00 per hour
Non‑exempt positions are eligible for overtime at 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law.
Benefits Overview
Full‑time employees are eligible to select from different benefit packages, which may include medical, dental, life and disability insurance, commuter benefits, 401(k) plan participation with employer match, paid days off, sick leave, and performance or recognition bonus.
#J-18808-Ljbffr