
Business Development Representative - LTL
Integrity Express Logistics, LLC, Cincinnati, OH, United States
Business Development Representative - LTL page is loaded## Business Development Representative - LTLlocations: Cincinnatitime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR102050The Business Development Representative- LTL (BDR) is responsible for identifying and securing new business opportunities through strategic prospecting, lead generation, and customer acquisition. This role focuses on engaging potential enterprise-level customers, building early-stage relationships, and successfully transitioning new accounts to the strategic sales team. The Business Development Representative- LTL serves as a liaison between prospective customers and internal sales teams, ensuring a smooth onboarding experience and strong foundation for long-term partnerships. In this role, the BDR collaborates closely with sales leadership and account management teams to support account growth while maintaining high levels of customer engagement and professionalism. This position requires strong communication skills, the ability to manage multiple prospects simultaneously, and the ability to thrive in a fast-paced sales environment.**Responsibilities:****Sales Prospecting & New Business Development*** Conduct outbound prospecting activities including cold calling, email outreach, and other lead generation strategies to identify potential enterprise-level customers.* Qualify prospects based on freight profile, strategic alignment, and fit with IEL’s Strategic Services service model.* Build and maintain a database of prospective customers and track outreach efforts and engagement.* Negotiate with prospects and customers to secure new business opportunities and competitive pricing.* Close new business and initiate the customer onboarding process.* Follow up on warm leads to build and develop strong customer relationships**Customer Relationship Development & Account Transition*** Serve as the primary liaison between prospective customers and the Strategic Sales team during the initial sales process.* Coordinate the handoff of new accounts to the appropriate LTL Team Lead to ensure a smooth transition.* Participate in early-stage engagement with new customers to support onboarding and customer satisfaction.* Maintain strategic relationships with customers to support retention and identify potential growth opportunities.**Collaboration & Internal Communication*** Partner with Strategic Services team and other sales leadership to align on prospect strategy and account placement.* Collaborate with internal teams to provide the necessary information and context to ensure successful account management following the handoff.* Attend prospect and customer meetings as needed to support relationship development and account growth.**Sales Process & Administrative Responsibilities*** Maintain accurate and up-to-date records of prospecting activity, customer interactions, and pipeline updates within company systems.* Conduct regular customer follow-ups and check-ins as appropriate.* Review customer feedback and help identify opportunities to improve service and support.* Assist with claims or issue resolution when needed in coordination with the account team.* Represent IEL professionally in all customer interactions and communications.**Requirements:*** Bachelor’s degree or equivalent experience.* Minimum of two (2) years of transportation and/or logistics experience.* Experience with lead generation, prospecting, or sales development.* Strong verbal and written communication skills.* Ability to work independently while collaborating effectively with a team.* Proficient in Microsoft Office and CRM systems.**Preferred:*** Two (2) years of LTL experience.We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at HR@intxlog.com or call 1-888-374-5138 ext. 4.### US Based Employees - At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.Founded in 2007, Integrity Express Logistics is a family-owned company with over 30 years of logistics experience. Our overall mission is to live up to our company name. We earn our customer’s trust through innovative technology and operational efficiency to customize logistics solutions. We focus on customer relations and hiring the best, most-driven and highly motivated employees. Together this formula has carried IEL to where we are today.**Integrity****Customer First**Customer First means putting our customers at the heart of every decision. We embrace the challenge of solving their most critical problems, act with urgency, and deliver consistent, exceptional service. We treat our customers’ freight as a privilege to move, going above and beyond to create true partnerships built on impact and trust.**Pursuit of Excellence**Pursuit of Excellence means striving for the highest standards in all we do, with a positive attitude and relentless work ethic, even on tough days. It’s about raising the bar daily through exceptional operations, disciplined execution, and proactive problem-solving. We believe in actions over words, clear communication, dependability, and leading by example—showing up with purpose, mastering our craft, and earning trust through what we deliver.**Growth Culture**Growth Culture at IEL means embracing a mindset of continuous improvement—day by day, year over year. We stay disciplined, work hard without seeking credit, and stay focused on shared goals. Growth takes many forms: personal development, character, leadership, financial, or operational. Whatever the measure, we never settle—we stay curious, motivated, and relentless in the pursuit of progress for ourselves, our teams, and our company.
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