Business Development Specialist - EST/CST/MST/PST
Amplity, Houston, TX, United States
Amplity is a full‑service partner to biopharmaceutical companies, delivering flexible specialized medical and commercial services across all stages of pharmaceutical development.
Business Development Specialist – Remote Engagement
Position Summary
Business Development Specialist (BDS) engages Health Care Professionals via telephone to promote assigned client products, maximize product sales potential, and achieve program and client objectives. The BDS develops and maintains relationships with HCPs, shares product features, benefits, safety, approved indications, and loyalty program details to ensure proper use. The BDS utilizes approved promotion tools, maintains knowledge of products, programs, and customer activity, and collaborates with client field‑based teams. On‑site practice visits for in‑services may be required.
Essential Duties / Responsibilities
Communicate persuasively with customers using selling, listening, and negotiation skills, proper terminology, and approved messaging.
Manage daily call activity to influence customers and increase platform awareness.
Profile and manage a targeted list of accounts to provide value‑added benefits and grow product and platform awareness.
Create and implement business plans to achieve business goals.
Maintain call productivity and metrics required by the program.
Achieve quarterly client KPIs.
Promote client products via outbound/inbound calls, engaging assigned targets to meet goals.
Maintain thorough knowledge of client products, programs, and platforms.
Enter required data in Amplity/Client CRM systems, documenting target responses, call activity, and follow‑through actions.
Respond appropriately to customer needs within program timelines.
Collaborate with client field sales account managers and client sales managers to plan account coverage.
Create and maintain a positive impression with clients and their customers.
Prepare reports for management as needed.
Comply with all laws, regulations, Amplity Policies, Code of Conduct, privacy and data guidelines, and relevant state/federal regulations.
Participate in teleconferences, live meetings, and represent the client at national or local conventions.
Complete other assigned projects.
Key Working Relationships
Report to Amplity Performance Manager or Program Director.
Work closely with team members assigned to the program and Amplity home‑office support.
Maintain relationships with customers, client contacts, and all client business units.
Required Qualifications
Bachelor’s degree from an accredited institution.
Minimum of 2+ years of relevant business or sales experience.
Flexibility to cover multiple time zones.
Ability to travel to office sites if needed.
Willingness to cover all time zones if required.
Successful completion of all required Amplity and client training.
Excellent technical skills with Microsoft Office and related programs.
Preferred Qualifications
Experience in B2B inside sales.
Experience in aesthetics.
Knowledge, Skills, and Abilities
Excellent verbal, written, and interpersonal communication skills.
Clear, articulate, and grammatically sound speech with a professional demeanor and excellent phone manner.
Strong focus on providing superior customer support and service.
Ability to understand and communicate complex information over the telephone.
Strong rapport‑building and active‑listening skills.
Excellent selling, closing, persuasion, and presentation skills.
High initiative, effort, and commitment to complete projects and assignments.
Ability to comprehend and communicate complex technical/medical terminology and maintain technical expertise.
Self‑motivated and disciplined.
Good organizational and planning skills with strong attention to detail and accuracy.
Ability to work independently and as part of a team.
Flexibility and ability to handle multiple tasks simultaneously.
Ability to interact with people at all organizational levels.
Proficiency in Microsoft Word, Excel, and Outlook.
Completion of all Amplity and client training in its entirety.
Participation in teleconferences and live meetings, and representation at national or local conventions when requested.
Valid driver’s license, safe driving record, and ability to travel by vehicle; may include some regional air travel.
Key Performance Competencies
Interpersonal Savvy
Strategic Planning
Customer Focus
Business Acumen
Driving for Results
Integrity
Dealing with Ambiguity
Time Management
Motivating Others
Autonomous
Credentialing Requirements
Representatives may need to submit and maintain credentials, such as training, vaccinations, and other documentation to access hospitals or healthcare providers. Certain jurisdictions may require specific licenses; changes will be communicated as they occur.
EPIIC Values
Excellence: Set high standards and achieve outstanding results with a professional and positive attitude.
Passion: Love what we do, inspiring, engaging, and motivating others.
Innovation: Offer bold ideas that challenge traditional ways of working.
Integrity: Be open, honest, and transparent, doing the right thing with courage.
Collaboration: Actively seek participation of others to achieve greater outcomes.
Our Diversity and Equal Employment Opportunity Policy
We encourage and support equal employment opportunities for all associates and applicants without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation, or veteran status. Employment decisions are evaluated on an individual's skills, knowledge, abilities, job performance, and other qualifications, in compliance with applicable federal, state, and local laws governing non‑discrimination in employment in all locations where Amplity has facilities.
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Business Development Specialist – Remote Engagement
Position Summary
Business Development Specialist (BDS) engages Health Care Professionals via telephone to promote assigned client products, maximize product sales potential, and achieve program and client objectives. The BDS develops and maintains relationships with HCPs, shares product features, benefits, safety, approved indications, and loyalty program details to ensure proper use. The BDS utilizes approved promotion tools, maintains knowledge of products, programs, and customer activity, and collaborates with client field‑based teams. On‑site practice visits for in‑services may be required.
Essential Duties / Responsibilities
Communicate persuasively with customers using selling, listening, and negotiation skills, proper terminology, and approved messaging.
Manage daily call activity to influence customers and increase platform awareness.
Profile and manage a targeted list of accounts to provide value‑added benefits and grow product and platform awareness.
Create and implement business plans to achieve business goals.
Maintain call productivity and metrics required by the program.
Achieve quarterly client KPIs.
Promote client products via outbound/inbound calls, engaging assigned targets to meet goals.
Maintain thorough knowledge of client products, programs, and platforms.
Enter required data in Amplity/Client CRM systems, documenting target responses, call activity, and follow‑through actions.
Respond appropriately to customer needs within program timelines.
Collaborate with client field sales account managers and client sales managers to plan account coverage.
Create and maintain a positive impression with clients and their customers.
Prepare reports for management as needed.
Comply with all laws, regulations, Amplity Policies, Code of Conduct, privacy and data guidelines, and relevant state/federal regulations.
Participate in teleconferences, live meetings, and represent the client at national or local conventions.
Complete other assigned projects.
Key Working Relationships
Report to Amplity Performance Manager or Program Director.
Work closely with team members assigned to the program and Amplity home‑office support.
Maintain relationships with customers, client contacts, and all client business units.
Required Qualifications
Bachelor’s degree from an accredited institution.
Minimum of 2+ years of relevant business or sales experience.
Flexibility to cover multiple time zones.
Ability to travel to office sites if needed.
Willingness to cover all time zones if required.
Successful completion of all required Amplity and client training.
Excellent technical skills with Microsoft Office and related programs.
Preferred Qualifications
Experience in B2B inside sales.
Experience in aesthetics.
Knowledge, Skills, and Abilities
Excellent verbal, written, and interpersonal communication skills.
Clear, articulate, and grammatically sound speech with a professional demeanor and excellent phone manner.
Strong focus on providing superior customer support and service.
Ability to understand and communicate complex information over the telephone.
Strong rapport‑building and active‑listening skills.
Excellent selling, closing, persuasion, and presentation skills.
High initiative, effort, and commitment to complete projects and assignments.
Ability to comprehend and communicate complex technical/medical terminology and maintain technical expertise.
Self‑motivated and disciplined.
Good organizational and planning skills with strong attention to detail and accuracy.
Ability to work independently and as part of a team.
Flexibility and ability to handle multiple tasks simultaneously.
Ability to interact with people at all organizational levels.
Proficiency in Microsoft Word, Excel, and Outlook.
Completion of all Amplity and client training in its entirety.
Participation in teleconferences and live meetings, and representation at national or local conventions when requested.
Valid driver’s license, safe driving record, and ability to travel by vehicle; may include some regional air travel.
Key Performance Competencies
Interpersonal Savvy
Strategic Planning
Customer Focus
Business Acumen
Driving for Results
Integrity
Dealing with Ambiguity
Time Management
Motivating Others
Autonomous
Credentialing Requirements
Representatives may need to submit and maintain credentials, such as training, vaccinations, and other documentation to access hospitals or healthcare providers. Certain jurisdictions may require specific licenses; changes will be communicated as they occur.
EPIIC Values
Excellence: Set high standards and achieve outstanding results with a professional and positive attitude.
Passion: Love what we do, inspiring, engaging, and motivating others.
Innovation: Offer bold ideas that challenge traditional ways of working.
Integrity: Be open, honest, and transparent, doing the right thing with courage.
Collaboration: Actively seek participation of others to achieve greater outcomes.
Our Diversity and Equal Employment Opportunity Policy
We encourage and support equal employment opportunities for all associates and applicants without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation, or veteran status. Employment decisions are evaluated on an individual's skills, knowledge, abilities, job performance, and other qualifications, in compliance with applicable federal, state, and local laws governing non‑discrimination in employment in all locations where Amplity has facilities.
#J-18808-Ljbffr