Tenant Experience Manager Social Media Coordinator
Cosmo Salon Studios, Bloomfield Hills, MI, United States
About Cosmo Salon Studios
Cosmo Salon Studios is a luxury salon suite concept focused on providing customizable, high‑end spaces for beauty professionals to build their business on their own terms. The community is driven by professionalism, creativity, and a collaborative atmosphere that feels as bespoke as our suites.
Role Overview
We’re seeking a Partial Tenant Experience Manager & Social Media Coordinator to be the heartbeat between tenants, prospective tenants, and the digital community that supports our brand. The role blends tenant support and social media to shape the Cosmo experience both in‑person and online.
Responsibilities
Be the welcoming and professional main point of contact for tenants and leads.
Communicate with current and prospective tenants via phone, email, text & in person.
Assist with tour scheduling, onboarding, lease follow‑up, and suite retention.
Coordinate tenant events, workshops, and community‑building experiences.
Support day‑to‑day operations that ensure a smooth, elevated tenant experience.
Create, curate, and schedule engaging content for Instagram, TikTok, and other platforms that reflects the luxury feel of Cosmo.
Capture on‑brand photos and videos of the space, events, tenant stories, and behind‑the‑scenes moments.
Monitor and respond to comments, messages, and inquiries across social channels.
Assist with ideation and execution of campaigns to attract new tenants and strengthen community awareness.
Help maintain an online content calendar and track engagement performance.
Participate in creating newsletters, email campaigns, and marketing collateral.
Assist with tracking lead flow and follow‑up touchpoints for leasing inquiries.
Qualifications
Friendly, polished, and confident with people — both in person and online.
Loves building relationships and helping others succeed.
Comfortable with Instagram, TikTok, reels, stories, and emerging trends.
Great eye for content and feel for brand storytelling.
Highly organized and detail‑oriented, with strong multitasking skills.
Eager to propose new ideas, events, promotions, and ways to grow the community.
Can take initiative on projects and run them independently.
Understands what a high‑end experience feels like and can deliver it consistently.
Quality‑driven in communication, presentation, and execution of work.
Compensation
Compensation: $45,000 - $55,000 per year.
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Cosmo Salon Studios is a luxury salon suite concept focused on providing customizable, high‑end spaces for beauty professionals to build their business on their own terms. The community is driven by professionalism, creativity, and a collaborative atmosphere that feels as bespoke as our suites.
Role Overview
We’re seeking a Partial Tenant Experience Manager & Social Media Coordinator to be the heartbeat between tenants, prospective tenants, and the digital community that supports our brand. The role blends tenant support and social media to shape the Cosmo experience both in‑person and online.
Responsibilities
Be the welcoming and professional main point of contact for tenants and leads.
Communicate with current and prospective tenants via phone, email, text & in person.
Assist with tour scheduling, onboarding, lease follow‑up, and suite retention.
Coordinate tenant events, workshops, and community‑building experiences.
Support day‑to‑day operations that ensure a smooth, elevated tenant experience.
Create, curate, and schedule engaging content for Instagram, TikTok, and other platforms that reflects the luxury feel of Cosmo.
Capture on‑brand photos and videos of the space, events, tenant stories, and behind‑the‑scenes moments.
Monitor and respond to comments, messages, and inquiries across social channels.
Assist with ideation and execution of campaigns to attract new tenants and strengthen community awareness.
Help maintain an online content calendar and track engagement performance.
Participate in creating newsletters, email campaigns, and marketing collateral.
Assist with tracking lead flow and follow‑up touchpoints for leasing inquiries.
Qualifications
Friendly, polished, and confident with people — both in person and online.
Loves building relationships and helping others succeed.
Comfortable with Instagram, TikTok, reels, stories, and emerging trends.
Great eye for content and feel for brand storytelling.
Highly organized and detail‑oriented, with strong multitasking skills.
Eager to propose new ideas, events, promotions, and ways to grow the community.
Can take initiative on projects and run them independently.
Understands what a high‑end experience feels like and can deliver it consistently.
Quality‑driven in communication, presentation, and execution of work.
Compensation
Compensation: $45,000 - $55,000 per year.
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