In House Marketing Manager

We Put the World on Vacation

Essential Job Responsibilities

Responsible for interviewing, onboarding, and training new team members.

Conduct ongoing training.

Partner with department leaders to coach and support new hires.

Conduct weekly training for reps that are underperforming.

Welcome guests warmly to the resort and provide them with a brief overview of the resort, activities, and services, and things to do in the area.

Support new technology rollouts and sales initiatives by becoming a SME (Subject Matter Expert).

Responsible for booking guests to attend an owner update by phone and face-to-face.

Responsible for maintaining an excellent culture and environment.

Maintain above-budget penetration rate of assigned guests and ensure overall site penetration is above budget.

Maintain department standards of production and work as a team player.

Prepare additional reports deemed necessary by management.

Ensure any pertinent information related to Marketing is properly and timely disseminated.

Coordinate with sales regarding new changes in marketing programs (booking/gifting policies).

Qualifications

High school diploma required. College degree in a related field preferred.

Successful Wyndham Destinations marketing experience required.

Excellent communication skills both written and verbal.

Must be highly motivated with a positive attitude and good work ethic.

Problem solving ability.

Ability to effectively coach, counsel, and motivate direct reports.

Provide exceptional customer service (must communicate in a positive and effective manner when dealing with upset owners).

Ability to negotiate effectively.

Working knowledge of marketing databases.

Ability to lead by example.

Must have Timeshare/Vacation Ownership Experience.

How You'll Be Rewarded

Medical benefits

Dental benefits

Vision benefits

Flexible spending accounts

Life and accident coverage

Disability coverage

Paid time off, parental leave, holidays (depending on position, speak to recruiter for details)

Volunteer time paid (Wish day)

401k with employer match (subject to eligibility and tenure, speak to recruiter for details)

Legal and identity theft plan

Voluntary income protection benefits

Wellness program (subject to provider availability)

Employee Assistance Program

Compensation

Compensation for this position is $80,169 per year, plus incentive earnings ranging from $27,500 to $77,500 annually, depending on individual performance and site targets. Performance above or below reasonable expectations could result in incentive earnings outside of this range. Components of incentive compensation are paid both weekly and monthly for this role.

Where Memories Start With You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence, have fun, celebrate together, and support one another. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com.

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