Visual Designer, Lifecycle Marketing San Francisco, CA, USA Job at Chime in San
Chime, San Francisco, CA, United States
We’re hiring a Designer II, Lifecycle Marketing to help define how Chime shows up across the member journey. This is not a traditional production role. You’ll sit at the intersection of creativity, systems, and emerging technology—reimagining what lifecycle marketing can be when it’s treated as a true creative discipline.
You’ll shape high-impact, insight-driven experiences across email, push, in-app, and beyond—while building the creative systems that allow us to reach millions of members in smarter, more personalized ways. This role is for a designer who thinks big, moves fast, and sees scale as an opportunity to do the most meaningful work of their career.
Chime is one of the largest fintech companies in the U.S. and the #1 most loved banking app, serving more than 10 million active members. We’re building a best-in-class, in-house creative team—and lifecycle is one of our most powerful and underutilized canvases.
The base salary offered for this role and level of experience will begin at $116,000.00 and up to $160,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to
Lead the creative direction for lifecycle marketing, defining how Chime engages members across key moments and journeys
Turn lifecycle strategy into compelling, cohesive narratives that go beyond individual assets
Apply AI and emerging tools to transform how lifecycle campaigns are concepted, produced, and personalized at scale.
Partner with Growth to drive experimentation, using insights and performance data to evolve creative approaches
Raise the bar for lifecycle creative, delivering work that is both brand-building and performance-driving
Collaborate closely with Product, Content, Marketing, and Engineering to bring ideas to life
Operate with autonomy, identifying opportunities and pushing the work—and the team—forward
To thrive in this role, you have
4–6+ years of experience in lifecycle, product, or marketing design
A strong point of view on creative systems and how to design for scale
Experience designing across lifecycle channels like email, push, in-app, and SMS
A track record of driving measurable impact through your work
A deep understanding of user behavior, journeys, and experimentation
Fluency in Figma and modern design systems, and AI-native thinking
Strong storytelling and communication skills, with the ability to influence cross‑functional partners
The ability to own large areas of work and navigate ambiguity with confidence
What makes this role exciting
You’ll be shaping the experience of millions of people, every day. Lifecycle at Chime isn’t just messaging—it’s one of our most direct and powerful connections to our members. The opportunity is to turn it into something people actually look forward to.
You’ll help define what modern lifecycle marketing looks like at scale—where creativity, systems, and technology come together to unlock better experiences and real financial progress for our members.
#LI-AM1 #LI-Hybrid
What we offer for our full-time, regular employees
Our in‑office work policy is designed to keep you connected—with four days a week in the office and Fridays from home for those near one of our offices, plus team and company‑wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
In‑office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
Competitive salary based on experience
✨ 401k match plus great medical, dental, vision, life, and disability benefits
Generous vacation policy and company‑wide Chime Days, bonus company‑wide paid days off
1% of your time off to support local community organizations of your choice
Annual wellness stipend to use towards eligible wellness related expenses
Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non‑birthing parents
Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
In‑person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.
#J-18808-Ljbffr
You’ll shape high-impact, insight-driven experiences across email, push, in-app, and beyond—while building the creative systems that allow us to reach millions of members in smarter, more personalized ways. This role is for a designer who thinks big, moves fast, and sees scale as an opportunity to do the most meaningful work of their career.
Chime is one of the largest fintech companies in the U.S. and the #1 most loved banking app, serving more than 10 million active members. We’re building a best-in-class, in-house creative team—and lifecycle is one of our most powerful and underutilized canvases.
The base salary offered for this role and level of experience will begin at $116,000.00 and up to $160,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to
Lead the creative direction for lifecycle marketing, defining how Chime engages members across key moments and journeys
Turn lifecycle strategy into compelling, cohesive narratives that go beyond individual assets
Apply AI and emerging tools to transform how lifecycle campaigns are concepted, produced, and personalized at scale.
Partner with Growth to drive experimentation, using insights and performance data to evolve creative approaches
Raise the bar for lifecycle creative, delivering work that is both brand-building and performance-driving
Collaborate closely with Product, Content, Marketing, and Engineering to bring ideas to life
Operate with autonomy, identifying opportunities and pushing the work—and the team—forward
To thrive in this role, you have
4–6+ years of experience in lifecycle, product, or marketing design
A strong point of view on creative systems and how to design for scale
Experience designing across lifecycle channels like email, push, in-app, and SMS
A track record of driving measurable impact through your work
A deep understanding of user behavior, journeys, and experimentation
Fluency in Figma and modern design systems, and AI-native thinking
Strong storytelling and communication skills, with the ability to influence cross‑functional partners
The ability to own large areas of work and navigate ambiguity with confidence
What makes this role exciting
You’ll be shaping the experience of millions of people, every day. Lifecycle at Chime isn’t just messaging—it’s one of our most direct and powerful connections to our members. The opportunity is to turn it into something people actually look forward to.
You’ll help define what modern lifecycle marketing looks like at scale—where creativity, systems, and technology come together to unlock better experiences and real financial progress for our members.
#LI-AM1 #LI-Hybrid
What we offer for our full-time, regular employees
Our in‑office work policy is designed to keep you connected—with four days a week in the office and Fridays from home for those near one of our offices, plus team and company‑wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
In‑office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
Competitive salary based on experience
✨ 401k match plus great medical, dental, vision, life, and disability benefits
Generous vacation policy and company‑wide Chime Days, bonus company‑wide paid days off
1% of your time off to support local community organizations of your choice
Annual wellness stipend to use towards eligible wellness related expenses
Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non‑birthing parents
Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
In‑person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.
#J-18808-Ljbffr