Thrive Pet Healthcare is hiring: ACCESS Content Creator in Los Angeles

Full-Time

Location: Hybrid, will need to go in to our San Fernando, Los Angeles and South Bay office a couple times a week

You give so much of yourself to your work—and here at Thrive Pet Healthcare, we recognize the impact you make every day. Across our Home Office teams, you’ll partner closely with leaders and colleagues nationwide to shape the future of veterinary care. And you’ll do it with the support, tools, and community you need to thrive.

As part of a network of 350+ hospitals and a growing corporate team, you’ll be appreciated for who you are, the expertise you bring, and the impact you make across our organization.

Description
ACCESS Content Creator
Full-Time

Location: Hybrid, will need to go in to our San Fernando, Los Angeles and South Bay office a couple times a week

In this role, you will create compelling videos and static content across digital, print, and social platforms, primarily supporting three major veterinary specialty and ER hospitals in the Los Angeles area. You will collaborate closely with hospital leadership, operations, veterinary relations, marketing, brand, communications, public relations, and digital teams to develop and execute content that supports strategic growth initiatives.

Make an Impact as an ACCESS Content Creator
We’re looking for a Content Creator for our ACCESS Hospitals to join the Thrive Pet Healthcare Home Office team.

In this role, you’ll play a meaningful part in advancing our organization’s priorities and supporting our hospital teams. Your expertise will help improve processes, elevate the employee and client experience, and strengthen the operational foundation of a growing, nationwide veterinary network.

What You’ll Do

Partner with Veterinary Relations Managers (VRMs) and Specialty/ER hospital leadership to align content with local growth strategies and service line priorities.

Develop and execute location‑specific marketing content, including e‑blasts (CE programs, rDVM communications via SmarterSends), social media, and digital promotions.

Own social media planning, publishing, and performance tracking; analyze engagement metrics and optimize content accordingly.

Capture and produce photography and video showcasing hospital expertise, culture, and specialty services.

Design and deliver graphics, videos, and layouts for digital and print materials in alignment with brand guidelines.

Collaborate with centralized marketing teams to support cohesive, multi‑channel campaigns when time allows.

Maintain brand consistency across all assets and prepare final files for production, as needed.

Manage a SharePoint‑based digital asset management (DAM) system for scalable content organization.

Stay current on industry trends, tools, and best practices—especially social media trends.

Develop trust with field stakeholders such as practice managers, medical directors, and vet relations representatives at the hospitals, and operations managers, directors, and VPs that support hospital operations.

Coach operations partners and hospitals’ leadership on marketing programs, strategies, and tactics that are appropriate for the hospitals’ goals.

Foster a sense of belonging and collaboration among the hospitals in the region.

Support hospitals’ leadership with empathy and with a solution‑oriented approach.

This role plays a key coordination function across three ACCESS locations, supporting B2B and B2C stakeholders, internal physicians and hospital leadership, and the needs of the support office.

Partner with operations and hospital leadership to assess needs, capacity, and growth opportunities, translating insights into targeted marketing support and execution.

Collaborate cross‑functionally with marketing teams to brainstorm new programs, develop localized tactics, and lead hospital‑specific initiatives from concept through execution.

Experience & Skills Requirements

7+ years of experience as a Graphic Designer, Social Media Specialist, or similar creative role.

Experience managing multiple projects simultaneously and meeting tight deadlines.

Experience working cross‑functionally in marketing or brand environments.

Bachelor’s degree in Graphic Design, Fine Arts, or related field (preferred, not required).

Technical Skills

Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Adobe Premier Pro or similar editing software).

Experience using Meta Business Suite toolset for social media management.

Strong portfolio demonstrating design excellence across social media (video and static), digital and print assets.

Photography and video editing expertise.

Animation and/or motion design experience.Understanding of UX/UI principles (preferred).

Knowledge of core marketing and advertising principles.

Experience with project management tools and workflows.

Core Competencies

Exceptional visual design skills with a keen eye for aesthetics and detail.

Highly organized, collaborative, and self‑motivated.

Strong written and verbal communication skills.

Ability to analyze work, incorporate feedback, and continuously improve.

Skilled at building trusted relationships with key stakeholders.

How You’ll Grow With Us
Here, you can grow your career through access to meaningful learning opportunities, leadership programs, and continued development, including:

Free CE and learning resources through ThriveU.

Leadership development workshops.

Career mobility across departments and teams.

Opportunities to contribute to enterprise projects and innovation initiatives.

With a nationwide network of hospitals and a dynamic Home Office, you’ll have space to thrive in your career—where your growth and wellbeing are deeply valued.

Benefits – Our Care In Action
We provide benefits designed around your mental, physical, emotional, and financial wellbeing. Some key offerings include:

Paid time off including 8 weeks of full‑pay parental leave, bereavement for humans and pets, and time off for new pet adoptions.

Medical, dental, and vision insurance, plus HSA and FSA options.

Generously subsidized backup care for children, adults, and pets.

Mental health resources including therapy and coaching.

401k with employer contribution and no waiting period.

Pet perks including free exams and discounts at all Thrive Pet Healthcare locations.

Student loan support and scholarship programs.

Continuing education with free courses and paid time off to complete.

…and so much more.

Diversity, Equity, Inclusion & Belonging
At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all our team members, pet parents, and pets. We strive to create a culture where everyone feels they belong, are supported, and are empowered to thrive.

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In Summary: Full-Time Location: Hybrid, will need to go in to our San Fernando, Los Angeles and South Bay office a couple times a week . In this role, you will create compelling videos and static content across digital, print, and social platforms . Your expertise will help improve processes, elevate the employee and client experience .

En Español: Localización a tiempo completo: Híbrido, tendrá que entrar en nuestra oficina de San Fernando, Los Ángeles y South Bay un par de veces por semana Usted da mucho de sí mismo a su trabajoy aquí en Thrive Pet Healthcare reconocemos el impacto que hace todos los días. A través de nuestros equipos de Home Office, se asociará estrechamente con líderes y colegas de todo el país para dar forma al futuro del cuidado veterinario. Y lo hará con el apoyo, las herramientas y la comunidad que necesita para prosperar. Como parte de una red de más de 350 hospitales y un creciente equipo corporativo, usted será apreciado por quién es, la experiencia que tiene y el papel que ejerce en toda nuestra organización. Descripción ACCESS Creator-Time Location: Hybrid, necesitará ingresar a nuestras oficinas de salud veterinaria, Los Angeles y South bay Un par de ocasiones por semana, crearán tres principales plataformas especializadas de contenidos digitales, contenido especialista y soporte social en los EE.UU. Colaborará estrechamente con el liderazgo del hospital, operaciones, relaciones veterinarias, marketing, marca, comunicaciones, relaciones públicas y equipos digitales para desarrollar e ejecutar contenido que apoye iniciativas de crecimiento estratégicas. Su experiencia ayudará a mejorar los procesos, elevar la experiencia del empleado y el cliente, y fortalecer las bases operativas de una red veterinaria nacional en crecimiento. Lo que hará Partner con Veterinary Relations Managers (VRMs) y Specialty/ER Hospital Leadership para alinear contenido con estrategias locales de crecimiento y prioridades de línea de servicio. Desarrollar e ejecutar contenidos de marketing específicos de ubicación, incluidas blasts electrónicos (programas CE, comunicaciones rDVM a través de SmarterSends), redes sociales y promociones digitales. Proporcionar planificación de medios sociales, bracing y seguimiento del desempeño médico; analizar métricas de compromiso y optimizar el contenido en consecuencia. Capturar y producir imágenes y videos que exhiben conocimientos hospitalarios, cultura y servicios especializados. Diseñar y practicar vídeos gráficos y diseños de materiales de producción y impresión en alineación final con guías de gestión. Los equipos de marketing asociados pueden desarrollar campañas de desarrollo de recursos internos, así como programas de apoyo social y asesoramiento administrativo basados en un sistema de atención médica, crear mejores oportunidades de trabajo, gestionar y apoyar a los clientes potenciales en todo el área de salud y las operaciones. Algunas ofertas clave incluyen: tiempo libre pagado, incluyendo 8 semanas de licencia parental con pago completo, desayuno para seres humanos y mascotas, y tiempo libre para nuevas adopciones de animales domésticos. Seguro médico, dental y de visión, además de opciones HSA y FSA. Cuidado de respaldo generosamente subvencionado para niños, adultos y mascotes. Recursos de salud mental que incluyen terapia y coaching. 401k con contribución del empleador y sin período de espera. Perfiles de mascota incluyendo exámenes gratuitos y descuentos en todas las ubicaciones Thrive Pet Healthcare. Apoyo a los préstamos estudiantiles y programas de becas. Continuar la educación con cursos gratis y tiempo libres pagados para completar. ...y mucho más. Diversidad, Equidad, Inclusión & Pertinencia a Pet Care, celebramos y abrazamos la singularidad y diversidad de todos nuestros miembros del equipo, miembros de mascotos y p. Nos esforzamos por crear una cultura donde cada uno se sienta perteneciente y sea apoyado.