Integer, LLC is hiring: Director, Technical Services in Denver
Integer, LLC, Denver, CO, United States
Director, Technical Services
Full-time position based in Denver that requires in‑office attendance at least 3 days a week.
Responsibilities
Lead and scale a high‑performing Technical Services team charged with making Kharon’s data ubiquitous, defining the standards for how Kharon integrates with global financial institutions, corporates, and channel partners.
Master the intricacies of Kharon’s various product lines and data schemas, providing expert guidance to clients on data mapping, field logic, and the application of Kharon’s methodology within their specific workflows.
Act as a conduit between product, engineering, and client‑facing teams to ensure alignment with complex integration requirements.
Own the end‑to‑end success of data feed and Enterprise API integrations, ensuring seamless delivery of Kharon’s insights into client environments.
Enable channel partner relationships, developing scalable integration playbooks that empower third‑party platforms to ingest Kharon data efficiently.
Serve as the senior technical authority in high‑stakes pre‑sales and post‑sales engagements, recommending optimized deployment methods and translating sophisticated client needs into actionable specifications.
Design and implement automated monitoring, validation, and troubleshooting frameworks to reduce time‑to‑life for new customers.
Synthesize global market feedback and technical friction points to inform roadmap priorities.
Oversee the creation and maintenance of high‑quality technical documentation, integration guides, and best‑practice whitepapers that simplify the complexity of Kharon’s data for external developers.
Qualifications
5+ years of experience in technical account management, solutions engineering, or professional services, with at least 2 years in a formal people‑management or team‑lead capacity.
Hands‑on experience with RESTful APIs, JSON, and large‑scale data delivery mechanisms (e.g., S3, SFTP, Snowflake sharing).
Familiarity with how data integrates into enterprise risk, compliance, financial, or trade intelligence platforms (e.g., Fircosoft, NetReveal, Bridger, SAP, Salesforce, specialized KYC/AML screening tools).
Demonstrated ability to manage a portfolio of complex, concurrent integration projects using Agile or similar methodologies.
Strong ability to debug complex data content and delivery issues and a track record of building internal tools or scripts (Python, SQL, etc.) and making use of artificial intelligence to support your work.
Exceptional ability to explain complex technical concepts to non‑technical stakeholders, from C‑level executives to internal product owners.
Experience in FinTech, RegTech, or the sanctions/risk intelligence space is highly desirable.
Benefits
Fully sponsored medical, dental, and vision insurances
FSA program for both medical and dependent care
Long‑term disability coverage
401k + Roth with matching and immediate vesting
Flexible paid time off + 11 paid holidays
Base salary range: $160,000 – $190,000. This figure does not necessarily include potential bonuses, commissions, benefits, or equity that may be part of the overall compensation package.
Kharon is an equal‑opportunity employer. Kharon is committed to cultivating and maintaining a workplace that is free from harassment and discrimination. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, sexual orientation or identity, neurodiversity, appearances, age, protected veteran status, or status as a qualified individual with disability.
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Full-time position based in Denver that requires in‑office attendance at least 3 days a week.
Responsibilities
Lead and scale a high‑performing Technical Services team charged with making Kharon’s data ubiquitous, defining the standards for how Kharon integrates with global financial institutions, corporates, and channel partners.
Master the intricacies of Kharon’s various product lines and data schemas, providing expert guidance to clients on data mapping, field logic, and the application of Kharon’s methodology within their specific workflows.
Act as a conduit between product, engineering, and client‑facing teams to ensure alignment with complex integration requirements.
Own the end‑to‑end success of data feed and Enterprise API integrations, ensuring seamless delivery of Kharon’s insights into client environments.
Enable channel partner relationships, developing scalable integration playbooks that empower third‑party platforms to ingest Kharon data efficiently.
Serve as the senior technical authority in high‑stakes pre‑sales and post‑sales engagements, recommending optimized deployment methods and translating sophisticated client needs into actionable specifications.
Design and implement automated monitoring, validation, and troubleshooting frameworks to reduce time‑to‑life for new customers.
Synthesize global market feedback and technical friction points to inform roadmap priorities.
Oversee the creation and maintenance of high‑quality technical documentation, integration guides, and best‑practice whitepapers that simplify the complexity of Kharon’s data for external developers.
Qualifications
5+ years of experience in technical account management, solutions engineering, or professional services, with at least 2 years in a formal people‑management or team‑lead capacity.
Hands‑on experience with RESTful APIs, JSON, and large‑scale data delivery mechanisms (e.g., S3, SFTP, Snowflake sharing).
Familiarity with how data integrates into enterprise risk, compliance, financial, or trade intelligence platforms (e.g., Fircosoft, NetReveal, Bridger, SAP, Salesforce, specialized KYC/AML screening tools).
Demonstrated ability to manage a portfolio of complex, concurrent integration projects using Agile or similar methodologies.
Strong ability to debug complex data content and delivery issues and a track record of building internal tools or scripts (Python, SQL, etc.) and making use of artificial intelligence to support your work.
Exceptional ability to explain complex technical concepts to non‑technical stakeholders, from C‑level executives to internal product owners.
Experience in FinTech, RegTech, or the sanctions/risk intelligence space is highly desirable.
Benefits
Fully sponsored medical, dental, and vision insurances
FSA program for both medical and dependent care
Long‑term disability coverage
401k + Roth with matching and immediate vesting
Flexible paid time off + 11 paid holidays
Base salary range: $160,000 – $190,000. This figure does not necessarily include potential bonuses, commissions, benefits, or equity that may be part of the overall compensation package.
Kharon is an equal‑opportunity employer. Kharon is committed to cultivating and maintaining a workplace that is free from harassment and discrimination. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, sexual orientation or identity, neurodiversity, appearances, age, protected veteran status, or status as a qualified individual with disability.
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